If you are into card collecting games, you must have heard about Hearthstone at some point in time. Developed and published by Blizzard Entertainment, it was originally named Heroes of Warcraft.

The free-to-play title uses the same elements, relics, and characters and has the same lore as World of Warcraft. It is a turn-based game that takes place between two opponents with decks of 30 cards and a hero with unique power.

Hearthstone

However, bugs such as Brann Bronzebeard and Queen Azshara freezing the game and duels not working have ruined the gameplay experience in the last few months.

Adding to the list of issues, Hearthstone players are now getting a ‘Your account needs to be updated. Please restart the game’ error message whenever they load into the game (1,2,3).

Generic troubleshooting steps such as restarting the game, clearing app data and cache, and reinstalling Hearthstone are not helping either. You can see in the image below what the error message looks like.

Hearthstone-Your-account-needs-to-be-updated-error-message
Click/tap to enlarge image (Source)

Here are some reports from Hearthstone players who are getting the ‘Your account needs to be updated’ error message.

Your account needs updated please restart. after the update to version 23.2.0.137922 when i try to log in i get a message telling me my account needs updated and that i have to restart, i’ve uninstalled and reinstalled twice, checked for updates, done scan and repair, restarted battle net and my pc, and still i get the error message, please help.
(Source)

Still doesnt work. My eu account only works on eu and my na account only works on an. When i switch the region i do get the error message. Never had this problem before and i have no clue what to do about it. Initially i had hope it was a bug which would get fixed fast but i am slowly losing that hope. I do have cards and such on the other regions so i really do hope it will get fixed.
(Source)

Fortunately, Blizzard has acknowledged the issue where Hearthstone players are getting ‘Your account needs to be updated’ error message. But they did not share any timeframe of when it will be fixed.

I believe this is something we are looking into, Brendan. We hope to have the issue resolved soon. ^JH
(Source)

We hope the developers soon fix the problem so Hearthstone players can play the game once again. As always, we will be keeping an eye out on the matter and update this space when the issue is resolved so stay tuned.

Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.

Featured image source: Hearthstone

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Anurag Chawake
1373 Posts

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.

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