eBay app 'feedback page' missing or disappeared, issue acknowledged (workaround inside)

eBay is without a doubt the world’s largest online marketplace, with millions of active users and a vast assortment of products.

It provides a unique and dynamic platform for individuals and organizations to buy, sell, and discover a wide range of commodities.

In addition to this, one can find both new and used items, ranging from electronics, fashion, collectibles, home goods, and much more. However, lately, some have started experiencing issues with the mobile app.

According to reports (1,2,3,4,5,6,7,8,9,10), multiple ebay app users are facing an issue where the feedback page is missing or has disappeared.

This issue has caught the attention of both buyers and sellers, who rely on the feedback system to rate and comment on their transactions.

Generally, a feedback system plays a crucial role in developing trust and reputation among buyers and sellers.

It allows customers to leave positive, neutral, or negative feedback based on their experiences with the sale or purchase.

However, as per the claims, one cannot view any feedback that they may have received from the sellers or the ones that they have provided. Notably, the issue has been persistent for the past few days and remains unfixed until now.

And understandably, they are now searching for methods to restore access to this information.

All my feedback has disappeared. Also if I want to check the feedback from a seller , that’s disappeared also. No point in leaving feedback now..No more listings from me . Thanks to the face less . eBay… Bye …
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My feedback comments have disappeared. I can’t read the comments left for me. Any ideas what has happened or how I can restore the information please?
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Fortunately, the eBay team has officially acknowledged this issue and stated that the problem has been already resolved for iOS users.

However, Android users will have to wait some time before the problem gets resolved.

Luckily, we have come across a potential workaround that might help solve your problem. It is recommended that you use the eBay website on a computer or with a browser app installed on your smartphone.

Nevertheless, their troubles don’t end here.

Multiple eBay app users (1,2,3,4,5,6,7) are also experiencing an issue where they are unable to leave feedback about others on the app.

They allege that they don’t get the option to provide feedback whenever they click on the item that they have purchased.

Some are also facing difficulties viewing the purchase details on the orders that they have recently placed. And understandably, those affected have taken to web forums to request a fix.

If tracking is uploaded and it says “delivered,” then eBay will take it off the negative feedback. Your streak lives.
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@eBay how come I can’t leave feedback for my purchases on the app anymore?
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Fortunately, this issue has been officially acknowledged and the developers are currently working on fixing it. Although no official ETA for the bug fix has been provided.

We are hopeful that eBay will address these concerns shortly.

Having said that, we will continuously monitor this topic and update the article with the latest developments.

Feature and inline image source: eBay.

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