Discovery Plus not working (black or blank screen) on Sky Q is a known issue

Discovery Plus have taken the world by storm, offering a vast array of documentaries and shows but it’s currently not working on Sky Q.

Even in this era of technological advancement, users sometimes find themselves grappling with unexpected issues that can throw a wrench into their streaming experience.

That’s exactly the case for Discovery Plus viewers on their Sky Q boxes (1,2,3,4,5,6,7).

Imagine this scenario: You’ve settled in for a relaxing evening, all ready to immerse yourself in the captivating world of documentaries on Discovery Plus, only to be greeted by an unyielding, pitch-black screen.

This happens on Sky Q for the past few days. Instead of being welcomed by the anticipated content, they are met with an unresponsive black or blank screen.

The rest of the apps on the Sky Q seem to be functioning normally, making this issue even more bewildering.

@SkyHelpTeam what’s going on with the boxing!!!! Are we gonna get charged for a blank screen
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@SkyHelpTeam @discoveryplusUK the discovery plus app has stopped working on Sky Q, just get a blank screen even after a restart. Is there a known issue?
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The usual troubleshooting methods, such as rebooting the Sky Q box and refreshing the apps, have also been unsuccessful.

Fortunately, Sky support team has acknowledged this problem, bringing a glimmer of hope to those affected. However, there is no ETA for a fix yet.

This acknowledgement serves as a lifeline for users who have been battling this issue.

While a solution might not be immediately available, the fact that issue is acknowledged, it provides a sense of relief.

That said, we will keep an eye on the issue and update this story with the new information.

Note: We have more such stories in our dedicated News Section so be sure to follow them as well.

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