DirecTV Stream 'guide not opening with down arrow' on Roku, issue acknowledged (workaround inside)

DirecTV Stream users have recently encountered a frustrating issue with their Roku devices, where the ‘guide is not opening with down arrow’ on Roku.

When using Roku with DirecTV Stream, users have grown accustomed to experiencing a seamless and user-friendly interface. The ‘Down’ arrow button on the Roku remote typically allows users to access the Roku channel guide. It provides a quick overview of the current programs and upcoming schedule.

However, users have recently noticed a significant disruption to this convenient process. When they press the ‘Down’ arrow button on their remote, the guide no longer appears on their screens. Instead of the familiar channel guide, they are left wondering what’s happening and how to access their favorite shows.

Imagine settling in for an evening of relaxation in front of the TV, intending to browse channels and find something interesting to watch. You press the ‘Down’ arrow button on your remote, expecting the familiar Roku channel guide to pop up, guiding you through the entertainment options available.

However, instead of the anticipated response, nothing happens. Your remote doesn’t respond as it should, and the feature you rely on is nowhere to be found. As a result, users are left puzzled, annoyed, and possibly missing out on their favorite shows or events.

This issue has persisted for several days, leaving DirecTV Stream subscribers feeling frustrated and inconvenienced.

The good news is that DirecTV Stream support has acknowledged the issue and is actively working on a permanent solution.

In the meantime, they have provided users with a temporary workaround to access the guide and alleviate their frustration. To enter the guide, users must follow these steps:

1. Press the ‘Back’ button on your Roku remote.
2. After returning to the previous screen, press the ‘Guide’ button.

While this workaround isn’t as seamless as the ‘Down’ arrow feature users are accustomed to, it does provide access to the channel guide until the issue is resolved.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.