Destiny 2 players say they are not getting Guardian Games rewards from boxes, here's the official word

Developed and published by Bungie, Destiny 2 is one of the most popular free-to-play online multiplayer titles available on Steam. The developers released “The Witch Queen” expansion pack in February this year.

It also marked the removal of other seasonal activities from Beyond Light and the integration of the Battlegrounds activity under a single playlist called Vanguard Operations.

Having said that, bugs such as the missing Special weapon indicator light and error code ‘Baboon’ or ‘Contact Destiny 2 servers’ have troubled many in the last few weeks.

And as if that wasn’t enough, Destiny 2 players are not getting Guardian Games rewards. Many say they achieved platinum and checked with Eva after lighting up the torches but are not getting anything from the boxes.

Many are confused and wondering if they did anything wrong or are ineligible for the rewards because of a glitch. Restarting the game and verifying game files via Steam do not seem to help either.

Below are some reports (1,2,3,4,5) from Destiny 2 players who say they did not get any rewards from Guardian Games boxes.

Guardian Games bug? Is there a bug with the Guardian Games reward boxes? I hit platinum threshold in score and comp and wasn’t able to acquire the week 1 rewards. They were all greyed out. I lit all 8 torches. Nothing. Now for week 2, I just hit the bronze threshold, lit the torch, and the bronze reward is still greyed out. Am I missing something or is this bugged?
(Source)

Guys, I achieved platinum on score & silver on total medallion points. I checked every day with Eva. I was never able to collect the rewards. I checked with her again last night after work when I was playing to see the rewards were all marked ‘week 2’. Any idea why I was not able to collect anything for week #1?
(Source)

Thankfully, a Destiny 2 community moderator commented on the matter and said the boxes in Eva’s inventory are just placeholders and the rewards come from lighting the torches.

Hi there. Thanks for your report. The rewards come from lighting the torches, not the boxes in Eva’s inventory. There is currently an issue with these boxes appearing and displaying the incorrect text after lighting the torches. The text should say that the reward has already been claimed if you have lit the torch. Unfortunately, this issue won’t be fixed before Guardian Games ends.
(Source)

It means Destiny 2 players who lit the torches have already received the Guardian Games rewards and need not worry any further. We hope Bungie clearly communicates with its player base so such situations do not arise in the near future.

Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.

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