Centr (Chris Hemsworth fit app) users frustrated by constant outages or disconnections, fix in the works

Here’s the crux of the article in video form:

Fresh reports suggest that multiple Centr app users are getting frustrated by constant outages or disconnections.

As per the claims, people have been experiencing disconnections for the past few weeks, and the situation remains unchanged until now.

According to reports (1,2,3,4,5,6,7,8,9,10), multiple app users have been facing difficulties with their fitness program as the workouts fail to load time and again.

In addition to this, some are unable to sign in to the platform and access it. They frequently get a ‘SORRY, WE DROPPED A DUMBBELL. Please try again shortly‘ error while trying to access the app.

And to make matters worse, one cannot access their personalized workout programs even from the web portal as well. Notably, the issue seems to be affecting users across multiple regions and devices.

Some claim that they are unable to log in to their accounts and receive messages about session expiration while trying to do so.

And what is more frustrating is that they have been experiencing such issues consistently for the last few weeks.

Although if one somehow manages to login to the portal, they still cannot access any of the enrolled workout programs.

You need to start talking in terms of definite timelines for fixing the issue. If you are unable to fix it, you need to be honest about that too. You also need to be honest about how you will compensate people who still have subscriptions but have been unable to use the app.
Source

A few speculate that this is happening because Centr’s hosting provider, Cloud Nordic, has recently suffered a ransomware attack.

Any1 else get this on their @CentrFit app? All day yesterday and still this morning. Newbie who can’t get started! #frustrated #fitness #centrfit #poorservice #unscheduledrestdays 😡🤔😤
Source

Users have tried clearing the app and browser cache and uninstalling and reinstalling the client, but to no avail. Sadly, they cannot get rid of the problem by switching to different browsers and devices as well.

People are so frustrated with the constant outages and disconnections that they are now thinking of quitting the platform altogether.

Fortunately, the Centr support team has officially acknowledged the issue and is working around the clock to get it resolved as soon as possible.

Rest assured, we will continuously monitor this issue and let you know as and when we come across the latest information.

Note: There are more such stories in our News section, so be sure to follow them as well.

Featured image: Centr.

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