Fitbit’s new app layout is blanking out the Today tab for many users

Fitbit users opting into the app’s new public preview are waking up to a completely blank Today tab. The bug is hiding daily vitals, sleep scores, and readiness metrics for users over the last few days.

It’s a pretty bad look for an update meant to modernize the wearable’s software. Instead of a clean dashboard, users are getting an empty page.

According to complaints piling up on the Fitbit subreddit, the app simply refuses to track anything. Some users say their health data actually flashes on the screen for a fraction of a second before vanishing. One commenter joked that the app was trying to train their brain to absorb information in 30 milliseconds.

Others report their home pages are now populated entirely by random coaching prompts that don’t match their actual activity levels.

The issue has been lingering for nearly a week. Another post from a few days ago details how the readiness score goes totally blank. Some users tried switching back and forth between the old and new layouts to force the data to show. It works occasionally, but the fix rarely sticks.

A community support account on Reddit advised users to force close the Fitbit app from their settings or reinstall it completely. 

That said, a separate but related problem is hitting people migrating their legacy Fitbit accounts over to Google.

In a recent Fitbit community forum thread, a device owner reported losing their entire exercise history right after the account transfer. A Fitbit moderator stepped in and confirmed the missing data is actually the result of a “common” and known migration glitch. They suggested users restart their watch and force a manual sync.

The moderator also admitted something a bit more permanent. The new Google-style app redesign intentionally hides or removes several legacy metrics. Users looking for their weekly goal progress now have to dig deeply into the Fitness tab rather than viewing it on the main dashboard.

Google is pushing hard to get everyone off legacy Fitbit accounts. But forcing users into a new app layout that routinely blanks out their daily vitals is making the transition a lot rougher than it needs to be.

Fitbit has not officially acknowledged the broken Today tab yet. We’ll keep an eye out for any further details and will update the article accordingly.

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