Stake's VIP bonus glitch had players chasing a broken $100 claim

VIP players at Stake.com received promotional emails on January 8 promising a $100 bonus for casino games or sports betting. The message encouraged recipients to “use your bonus, your way”.

But when players clicked the claim button, nothing happened. Error messages replaced what should have been bonus credits, and the backlash spread quickly across social media.

User @dogehodler posted on X: “are you freaking kidding me Stake? you sent us an error email. I thought I got $100 bonus. lmao”. Another player, @21Cosmic1, asked if anyone else couldn’t claim what appeared to come from a legitimate Stake account. It also had some people wonder if it was a phishing attempt, even though the email originated from Stake’s official address.

Reddit user DesTined4waR866 called it “misleading advertising” and argued the company should honor the offer since it came from their official no-reply address. One commenter pointed out that the email reached roughly 22 million people, which would make fulfilling it nearly impossible.

Stake responded hours later with a notice on Telegram (via @ArjHatesCash / X), and offered 10% extra on the next weekly bonus for affected players.  They confirmed the issue was resolved and support remained available 24/7.

But to no one’s surprise, users aren’t ready to accept the mistake so easily. Some are even using the #NoDepoTill100 hashtag, demanding full payment for what they saw as false advertising.

For a crypto casino, trust is everything. Players are already taking a risk in an unregulated space, and a botched email blast to 22 million people doesn’t exactly inspire confidence.

They got hyped up for $100, clicked a dead link, and now they’re not interested in half-measures. Whether Stake caves to the pressure or sticks with their current offer remains to be seen, but one thing’s certain: this isn’t the kind of publicity any casino wants when players are already one bad experience away from taking their money elsewhere.

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