Users report an “undeletable” Copilot app on LG TVs after latest update

LG smart TV owners are reporting an unwelcome surprise after a recent software update: Microsoft Copilot has been automatically installed on their sets, and there’s no way to delete it.

The complaints started surfacing on Reddit last week, with users sharing screenshots and frustration. One post in r/mildlyinfuriating racked up over 35,000 upvotes, with the original poster showing Copilot sitting on their home screen as a permanent fixture.​

We’ve seen bloatware on smart TVs before, but this feels different.

LG’s webOS platform has long included pre-installed apps and ads, but those could typically be hidden or ignored. This marks the first time the company appears to have pushed a third-party AI assistant as a non-removable system app. Users attempting to uninstall Copilot through the usual methods report that no delete option exists.

The update also introduced a feature called Live Plus in the settings, as noted by the OP, which performs content recognition on whatever you’re watching. According to LG’s own documentation, Live Plus is enabled by default and uses viewing information to deliver “personalized services including content recommendations and advertisements”.​​

I’m sure most users won’t be thrilled about that combination.

Microsoft and LG likely have a partnership here, but the execution has backfired spectacularly. Reddit commenters are advising others to never connect their smart TVs to the internet, with some suggesting factory resets or network-level blocking through tools like Pi-hole.​

LG hasn’t issued an official statement about the rollout or whether a toggle to disable Copilot is coming in a future update. If you own an LG TV and haven’t updated yet, you might want to hold off until we know more about what’s actually happening here.