Many users report unsolicited emails from help@gotinder following Discord’s Zendesk support system breach

Update 17/10/25 – 09:10 am (IST): Apart from help@gotinder, a number of users are even reporting receiving similar “law enforcement” emails from Maya Mobile, with the [email protected] handle. 

There are still no statements from any of the involved companies regarding these rogue emails.

Original article published on October 15, 2025, follows:

If your inbox has inexplicably lit up with a message from help@gotinder, you’re definitely not the only one squinting at your screen in confusion. Over the last day, countless users have noticed support emails pinging in from Tinder’s official customer service address, but these emails may mention other companies’ names in the subject.

The full subject is usually some variant of “Law Enforcement Emergency Data Request For Your Discord Account.” The weird part is that half the recipients never signed up for Tinder or any other service recently, and the mail is all about Discord anyway.

It started to gain steam as startled users took to Reddit, posting screenshots and trading stories. One thread on r/Scams shows people trying to figure out if they’ve wandered into a phishing scam, glitch, or some sort of odd crossover event between dating and chat apps.

Some folks got subject lines about police requests “from Israel,” others from “Palestine,” and the confusion only spiraled from there.

“My Discord and Tinder activity are both above board,” joked one person, echoing the general, slightly baffled mood of the situation.​

There are even reports about the emails popping up on X.

Digging a little deeper, a bunch of folks traced the emails back to Zendesk, the popular ticketing system used by companies to manage customer support. The emails look legit — same design, real domain, even real reply-to addresses — yet the subjects are downright bizarre.

Multiple Reddit threads, including a conversation in r/Zendesk, speculate that what’s happening is a kind of “support ticket bomb,” probably related to the recent Discord breach where hackers reportedly got their hands on info from millions of Discord users through a third-party client.

It seems like someone is flooding these companies with bogus support requests using random, real email addresses. The goal? Still anyone’s guess — some think it’s a distraction, others wonder if cyber crooks are trying to sneak in malicious requests to real support teams.​

There’s a silver lining to all this chaos: the emails, while confusing, don’t appear to be a direct attempt to steal your data or get you to click anything suspicious. Most just ask you to reply for more info, but they route you back to genuine support addresses.

Hits like this tend to blow up fast online, and people are having all sorts of fun theorizing from scam templates gone wrong to “bots run amok.” If you’re affected, take a breath, mark the messages as spam, and let the platforms sort things out.

Featured image generated using Gemini AI

We stand out from the tech-media crowd because we break news stories; we mainly bring you stuff that you won’t find anywhere in the mainstream tech media. Our stories have been picked up by some of the world’s most popular websites and media outlets—more info is available here.