Motorola's flagship Edge 50 Pro, launched last year, could have already received its last major OS update

A recent support response on Reddit has left Motorola Edge 50 Pro owners scratching their heads about how many OS updates their device will actually receive. According to a screenshot shared by a user on the r/motorola subreddit, a MotoAgent representative confirmed the device will only get 2 major Android OS updates and 4 years of security patches. That means Android 16 — which just rolled out for the Edge 50 Pro — might be the final major version update for the phone.

Here’s the catch: promotional materials at launch clearly stated “3 years of Assured OS upgrade,” which meant the phone would bag the Android 17 update. 

For example, here’s a promo post on X:

Here’s a screenshot of the promo Motorola ran on its website and was also shared by news outlets:

Now that Android 16 is already here (the phone launched with Android 14), owners were naturally expecting to see Android 17 down the road. But if this support response turns out to be accurate, that third promised update won’t materialize.

The confusion gets messier when checking Motorola’s official support page, which currently lists the Edge 50 Pro’s upgrade path as “Android 14 → Android 15 → Android 16” with the notation “Next OS: Android 16” and security updates continuing until February 2028. There’s no mention of Android 17 anywhere on that official documentation.

Reddit users immediately called out the discrepancy, with one commenter pointing out that Motorola was promising three updates at launch, questioning whether this amounts to false advertising. Some users say Motorola smartly phrased its update policy by simply mentioning “3 years of OS updates” without guaranteeing specific Android versions.

This gives them wiggle room to delay releases past the three-year mark and technically fulfill their promise without delivering the third update. Some speculate Motorola could delay Android 17 until after June 2027 and simply never ship it.

That said, I would suggest you take the support response with a grain of salt. It’s not uncommon for company support teams to blurt out incorrect information. Unless Motorola clarifies the update policy through official channels, we’ll have to leave some room for hope that the Edge 50 Pro will still bag the Android 17 update.