Chase app users reporting issues, many say service completely down

Update (Oct 06, 2025): Chase Support – while responding to a complaining customer on X – confirmed that the issue is resolved.

Let us know in the comments section below if you are still facing the problem.

Original story (from Oct 06, 2025) follows:

It looks like users of the Chase bank app are running into annoying issues currently. Many have taken to online platforms like Reddit and X to reveal different problems they are facing – from not being able to transfer or receive money to incorrect on unavailable balance updates, users seem to be facing all sorts of problems.

Here’s a screenshot of a Reddit thread showing some of the complaints:

Over on X also, many are venting their frustration:

Some users are speculating it could be an unannounced maintenance. However, it’s currently difficult to say what exactly is the problem, as the bank hasn’t announced anything publicly yet.

Meanwhile, outage detection service DownDetector is showing consistent reports from Chase app users.

We are keeping an eye though, and as soon as we have any important information related to the matter, we will update this article, so keep a tab here. In case you have received any info from the bank about this outage, do share with us in the comments section below.

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