This is never the type of experience we want for our customers, and we sincerely apologize for what happened. The issue has been resolved. Feel free to send us a DM with your name, zip, and more details for any support. ^RY https://t.co/znUu1VJn9r
— Chase Support (@ChaseSupport) October 5, 2025
Update (Oct 06, 2025): Chase Support – while responding to a complaining customer on X – confirmed that the issue is resolved.
Let us know in the comments section below if you are still facing the problem.
Original story (from Oct 06, 2025) follows:
It looks like users of the Chase bank app are running into annoying issues currently. Many have taken to online platforms like Reddit and X to reveal different problems they are facing – from not being able to transfer or receive money to incorrect on unavailable balance updates, users seem to be facing all sorts of problems.
Here’s a screenshot of a Reddit thread showing some of the complaints:
Over on X also, many are venting their frustration:
@Chase @ChaseSupport
— Paulette (@fitnesswithdash) October 5, 2025
Once again your app is down all services down. Did my deposit 3 hours ago and still not in my account not in pending or anything either. Anyone else having problems? FIX YOUR NETWORK
So I thought @Chase was legit but time to move to a different bank when hon can’t secure accounts. Is @CapitalOne or @BankofAmerica better?
— JG3 (@jg3_iii) October 5, 2025
@Chase I’m getting balance updates are currently unavailable
— Jay ♋️ (@Kingjae_23) October 5, 2025
Some users are speculating it could be an unannounced maintenance. However, it’s currently difficult to say what exactly is the problem, as the bank hasn’t announced anything publicly yet.
Meanwhile, outage detection service DownDetector is showing consistent reports from Chase app users.
We are keeping an eye though, and as soon as we have any important information related to the matter, we will update this article, so keep a tab here. In case you have received any info from the bank about this outage, do share with us in the comments section below.
Himanshu Arora
363 Posts
My interest in technology and writing started back in 2010. Since then, I have written for many leading publications, including Computerworld, GSMArena, TechSpot, HowtoForge, LinuxJournal, and MakeTechEasier to name a few. Here at PiunikaWeb, I started with covering smartphone related breaking stories as well as some other interesting stuff, but now I have switched over to more of a leadership role. I also take care of several operational aspects of the website. Some of my current responsibilities include business development, and working with Piunika to make sure we’re progressing as envisioned. If you want to get in touch, I am active on LinkedIN, and also available on Twitter/X.
Next article View Article
AO3 (Archive of Our Own) down? Here's why it's not working currently
Update 31/10/25 - 11:45 pm (IST): Almost like clockwork, AO3 is down once again, a month after the previous widespread outage. There are close to 7 thousand reports...
Oct 31, 2025 1 Min Read