Some Pixel users running Android 16 Beta 1 are hitting a frustrating snag. The Files by Google app crashes when trying to open PDF files. Reports from Reddit and Google’s Issue Tracker show the problem affects devices like the Pixel 6 Pro, Pixel 7 Pro, and Pixel 8 Pro. For now, Google has acknowledged the bug but hasn’t rolled out a permanent fix.
If you’re stuck, a potential solution is updating Google Play Services to the latest beta version. One user on r/GooglePixel confirmed this worked for them. To try it, open the Google Play Store, search for “Google Play Services,” and tap “Join” the beta program. After updating, check if PDFs open without crashes. Maybe even try rebooting after getting the latest beta on your phone.
Not keen on beta software? Temporary fixes might help. Clearing the app cache or storage in Files by Google’s settings could buy you time, though some users say it only works for a few hours. Others suggest workarounds like saving PDFs to Google Drive and opening them there, or using third-party apps like Adobe Acrobat or Solid Explorer.
The issue doesn’t lock you out of files completely. You can still access PDFs by selecting “Open with” and choosing another app. While inconvenient, it keeps your workflow moving until Google releases an official patch.
For now, Pixel users caught in this crash loop have options. Testing the Play Services beta appears to be the most reliable fix, but temporary tweaks can ease the headache until a permanent solution arrives.
Dwayne Cubbins
3030 Posts
I cover fast-moving stories across apps, online platforms, and everyday tech — phones, wearables, consoles, and whatever else people are fighting with this week. Bugs, rollouts, scams, policy enforcement, and the occasional internet-culture rabbit hole are all fair game. My goal is simple — make confusing tech news readable. When I'm not working, I'm working out or chilling with my dog. Got a tip? You can find me on X @dcubbins.
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