Some Pixel users running Android 16 Beta 1 are hitting a frustrating snag. The Files by Google app crashes when trying to open PDF files. Reports from Reddit and Google’s Issue Tracker show the problem affects devices like the Pixel 6 Pro, Pixel 7 Pro, and Pixel 8 Pro. For now, Google has acknowledged the bug but hasn’t rolled out a permanent fix.
If you’re stuck, a potential solution is updating Google Play Services to the latest beta version. One user on r/GooglePixel confirmed this worked for them. To try it, open the Google Play Store, search for “Google Play Services,” and tap “Join” the beta program. After updating, check if PDFs open without crashes. Maybe even try rebooting after getting the latest beta on your phone.
Not keen on beta software? Temporary fixes might help. Clearing the app cache or storage in Files by Google’s settings could buy you time, though some users say it only works for a few hours. Others suggest workarounds like saving PDFs to Google Drive and opening them there, or using third-party apps like Adobe Acrobat or Solid Explorer.
The issue doesn’t lock you out of files completely. You can still access PDFs by selecting “Open with” and choosing another app. While inconvenient, it keeps your workflow moving until Google releases an official patch.
For now, Pixel users caught in this crash loop have options. Testing the Play Services beta appears to be the most reliable fix, but temporary tweaks can ease the headache until a permanent solution arrives.
Dwayne Cubbins
1305 Posts
My fascination with Android phones began the moment I got my hands on one. Since then, I've been on a journey to decode the ever-evolving tech landscape, fueled by a passion for both the "how" and the "why." Since 2018, I've been crafting content that empowers users and demystifies the tech world. From in-depth how-to guides that unlock your phone's potential to breaking news based on original research, I strive to make tech accessible and engaging.
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