Google trying to make spying on consumers sound like a good thing.
— TecNix (@BDNM93) May 14, 2024
At Google’s ongoing annual I/O developer conference, the company unveiled an upcoming AI-powered feature for Android devices that will help protect users from scam calls. Powered by Google’s on-device AI model Gemini Nano, this capability will allow your smartphone to listen to your phone calls in real-time and provide alerts if it detects potential scam behavior.
The global prevalence of scams and fraud is staggering – according to the Global Anti-Scam Alliance, people lost over $1 trillion to scams in just the 12 months between October 2022 and 2023. Common phone scams often involve tactics like callers impersonating bank representatives and requesting urgent money transfers, payments via gift cards, or disclosure of sensitive personal and financial information.
With the new scam call alert feature, your Pixel phone running Gemini Nano will be able to identify such suspicious requests during live calls. If a caller exhibits scam-like behavior, such as abruptly demanding you transfer funds or share passwords, your phone will play an audible alert and display an on-screen warning about the potential scam.
If you’re not familiar with Gemini Nano, you must be wondering why would anyone want Google listening in to your conversations. You’re not alone! Several posts from concerned users are floating around platforms like X.
Ah, so you'll listen to our phone calls? Nice!!
— A One-Off (@kingore91) May 14, 2024
So.. Google is listening to all calls?
— DanielSwick.X (@DanielSwick) May 14, 2024
Luckily, you don’t need to worry about Google recording your conversations. The key advantage with Gemini Nano is that all call processing happens entirely on your device, ensuring your conversations never leave your phone. This enhances privacy while providing real-time fraud detection, similar to how Live Captioning works for calls currently. No audio data is transmitted to Google or third parties.
The opt-in scam call alerts utilize the machine learning capabilities of Gemini Nano, Google’s streamlined on-device AI model designed for low-latency, privacy-protecting tasks. Initially, the feature will likely roll out to Google’s latest Pixel phones that support Gemini Nano, before becoming available on other Android devices over time.
While artificial intelligence monitoring phone calls may raise some discomfort, Google insists the on-device processing model preserves user privacy. As fraudsters evolve their tactics, AI-powered security measures could prove vital for staying one step ahead and shielding consumers from costly scams.