[Updated] Optimum internet down or not working? You're not alone
New updates are being added at the bottom of this story…….
Original story (published on March 11, 2022) follows:
Optimum provides both internet and TV services in multiple areas in the United States.
Optimum internet down or not working
Social platforms like Twitter are full of users expressing their annoyance with the situation. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days.
U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and I’m still winnin these challs on my hotspot.
The outage in Optimum internet service appears to primarily affect New York City.
Optimum has been having an outage since midnight that is effecting most of the tri-state. They only let their customers know about half an hour ago.
Furthermore, the issue is also reflected on the Down Detector platform:
Optimum team is aware and working on it
The Optimum team is already aware of the outage in its internet services. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet.
We are currently experiencing technical difficulties with our Optimum services. Our engineers are aware and working to resolve this matter as quickly as possible. We appreciate your patience as we work to get your service restored. ^Mark
We will update this story as new events related to the matter arise or when the service is available again.
Update 1 (May 6, 2022)
Update 2 (May 7, 2022)
01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved.
Update 3 (August 10, 2022)
Luckily, Optimum support has acknowledged the issue and they are currently looking into it. However, they didn’t provide any ETA for the fix.
Hello Czarina! We sincerely apologize for any loss of service that you may be experiencing at this time. I would like to look into this further for you. Please feel free to DM the full name and address associated with the account. We are always here to help! ^Whitney (Source)
Update 4 (August 11, 2022)
06:54 pm (IST): The recent outage with Optimum Internet appears to have been resolved as we haven’t come across any fresh reports.
Update 5 (August 17, 2022)
07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we haven’t come across any fresh reports on Downdetector.
Update 6 (August 24, 2022)
07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved.
Update 7 (September 13, 2022)
11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many.
07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished.
Update 8 (December 28, 2022)
11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service.
what a surprise. Service that isn’t worth a shit 99.9% of the time. No internet yet again for random stretches of the day. Optimum=trash internet service.
Update 9 (January 03, 2023)
The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet.
Hi there! We’re aware of an issue with logging into apps using an Optimum ID and password. We are currently working to resolve this as quickly as possible. Our apologies for any inconvenience this has caused. ^Angie
03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed.
Update 10 (April 20, 2023)
04:30 pm (IST): Fresh reports suggest that the outage with Optimum Internet has been resolved.
Update 11 (April 26, 2023)
Update 12 (May 03, 2023)
05:48 pm (IST): As seen by the decline in reports, the recent outage with Optimum appears to have been fixed.
Update 13 (May 10, 2023)
04:00 pm (IST): The outage has been resolved.
Update 14 (June 20, 2023)
04:30 pm (IST): The internet service has already been restored for those affected.
Update 15 (July 20, 2023)
03:00 pm (IST): It seems that the latest internet outage has already been fixed.
Update 16 (August 3, 2023)
02:00 pm (IST): Optimum internet service is now available again.
Update 17 (September 7, 2023)
05:14 pm (IST): The recent outage appears to have been fixed.
Update 18 (October 18, 2023)
08:23 am (IST): According to the recent customer reports Optimum Wifi services are currently unavailable or down or not working for them. There is no official word on the matter as of yet.
06:30 pm (IST): Lack of recent reports suggest that the Internet issues have now been resolved.
Featured Image: Optimum
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