Spotify iOS app crashing or stopping media playback for some, issue under investigation

The phrase ‘Spotify iOS app crashing’ has recently become all too familiar to some users of the popular music streaming platform. An increasing number of users have reported experiencing issues with the Spotify app on their iOS devices. These issues are specifically related to sudden interruptions in media playback.

This problem’s persistence for several days compounds users’ frustration, leaving them yearning for a stable app experience.

The Spotify app crashing issue appears to be primarily affection iPhones and iPads. Users on other platforms such as Android and web browsers have not reported experiencing similar issues.

Some Spotify users report that the app randomly stops playing songs. Restarting the app resolves the issue, but the problem can occur again after a few minutes or hours.

One of the key observations made by affected users is that the issue seems to be closely tied to specific versions of the Spotify app. Users have pointed out that the problem primarily occurs on versions 8.8.72.623 and newer. This has led to speculation that a recent update might be the root cause of the issue.

This undermines the importance of keeping app versions up-to-date while highlighting the challenges that can come with the latest updates.

One glimmer of hope for affected Spotify users is that the issue is already under investigation by the Spotify support team. In response to user complaints and concerns, Spotify has acknowledged the issue and assured users that a fix is in the works.

While the company has not released a specific timeline for the fix, this acknowledgment provides some relief to users who have been grappling with app crashes and playback interruptions.

We hope that this issue is resolved soon.

Note: We have a dedicated Spotify bugs, issues, and new features tracker, so be sure to check it out.

Featured image source: Spotify.

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