[Updated] OpenAI ChatGPT users report login loop or internal server error (potential workaround)

New updates are being added at the bottom of this story…….

Original story (published on December 9, 2022) follows:

AI is the buzzword right now, and some believe it has limitless potential and will have an influence on our world equal to the industrial revolution.

OpenAI has trained a model called ChatGPT to communicate with people in a conversational manner. ChatGPT can respond to follow-up questions, confess mistakes, and even reject inappropriate requests.

It has the potential to transform the way the search engine works in the future as it can solve complex questions and even do difficult tasks like drafting a contract for users.

OpenAI ChatGPT users stuck in login loop or get internal server error

However, several OpenAI ChatGPT users are either trapped in an endless login loop or are receiving an internal server error (1,2,3,4,5).

ChatGPT login loop
Source

Users have an OpenAI account and can use it to log into Playground for OpenAI and DaVinci graphic AI. However, when users try to access OpenAI ChatGPT, they are stuck in a loop.

The problem appears to arise when one attempts to log into their account. They are routed back to the login page after entering their credentials and clicking the login button.

This occurs even after several attempts and using multiple accounts from various devices, including mobile.

Okay bro I can’t login to use ChatGPT what’s going on @OpenAI it tells me to login signs in but brings me straight back to the login page
Source

So ChatGPT is overloaded and not accepting my login. Given all the buzz, I’m impressed that the free mode lasted this long. Obviously, some kind of paid access model is next. Just hope it’s one I can afford.
Source

In addition to login problems, some are seeing an error message when they ask OpenAI ChatGPT a question (1,2,3,4,5,6).

Open chat ai error
Source (Click/ tap to view)

Users see an ‘Internal server error’ prompt as a response to their query after a few interactions, or sometimes at the start of the conversation.

Potential workaround

Fortunately, we have come across a potential workaround that could fix the login loop issue. All you have to do now is check your email because OpenAI has sent you one, and then verify your account:

If you get a #ChatGPT login error then check your email. OpenAI sent an email and I had to click on the link to verify my account. This should solve the login loop error.
Source

We hope OpenAI soon patches these problems. When they do, we will be updating this space to reflect the same so stay tuned.

Click/tap to view older updates

Update 1 (December 12, 2022)

02:19 pm (IST): Users are now reporting they are getting ‘network error’ when ChatGPT responds with very long answers.

When OpenAI ChatGPT replies with a very long answer it will return a network error. When you check the network console it the POST request will fail with a ERR_HTTP2_PROTOCOL_ERROR (Source)

I glitched ChatGPT asking it to draw an RLC circuit with ASCII art… It drew two endless vertical lines for a couple minutes until I got a network error 🙁 Now it won’t let me ask it anything lol (Source)

Furthermore, some users also report that they get ‘Too many requests, please slow down’ message. Unfortunately, the support team hasn’t yet acknowledged these problems.

Update 2 (December 13, 2022)

06:19 pm (IST): A user reported that they got ‘ChatGPT is at capacity right now’ message while using the tool. You can check it out below.

Chat-GPT-is-at-capacity
(Source)

Update 3 (December 14, 2022)

03:30 pm (IST): One of the recent tweets suggests that the server issues are still present as a user got a Gateway Timeout error while surfing.

Chat-GPT-error
Source (Click/tap to view)

Update 4 (December 23, 2022)

12:52 pm (IST): According to reports on Twitter and Reddit ChatGPT servers are currently down or not working for a section of users.

Users say that they are getting ‘ChatGPT is at capacity right now’ message.

Update 5 (January 5, 2023)

03:36 pm (IST): NYC education department has reportedly banned Chat GPT for students and teachers due to concerns about negative impacts on student learning. More on that here.

Update 6 (January 11, 2023)

05:54 pm (IST): According to fresh reports, Chat GPT is currently down or not working for a section of users.

Update 7 (January 12, 2023)

07:16 pm (IST): The recent outage with Chat GPT has now been resolved as we haven’t come across any fresh reports.

Update 8 (February 1, 2023)

11:18 am (IST): Some users have taken to Twitter (1, 2, 3, 4) to report that Chat GPT is currently down or not working for them. Moreover, reports on Downdetector also suggest the same.

Update 9 (February 2, 2023)

05:14 pm (IST): According to reports on Downdetector, the recent outage with Chat GPT has now been resolved.

Update 10 (February 21, 2023)

12:56 pm (IST): Fresh reports (1, 2, 3, 4) suggest that Chat GPT is currently down or not working for a section of users.

Update 11 (February 22, 2023)

09:39 am (IST): A user has suggested a workaround for devs affected by Open AI API outages. You can check it out below.

chatp-gpt-issue-fix
(Source)

Update 12 (February 28, 2023)

05:00 pm (IST): According to the status page, there was recently an outage with the OpenAI, which has now been resolved.

Update 13 (March 14, 2023)

10:22 am (IST): OpenAI ChatGPT users were getting ‘Err’ as the only reply to their requests (1, 2). However, it seems that the service is already working correctly.

Update 14 (March 20, 2023)

02:09 pm (IST): While the servers seem to be congested again, some users are having trouble using ChatGPT. And it seems that the server issues are affecting everyone, including Plus subscribers (1,2,3).

Update 15 (March 21, 2023)

03:15 pm (IST): Open AI reportedly shut down Chat GPT on Monday morning due to a bug that allowed some users to see other users’ chat histories. More on that here.

Update 16 (March 23, 2023)

03:00 pm (IST): Some users have been facing a constant ‘network error’ message when trying to use the tool (1, 2, 3).

Update 17 (March 30, 2023)

12:59 pm (IST): According to fresh reports (1, 2), ChatGPT is currently down or not working for a section of users.

Update 18 (March 31, 2023)

10:52 am (IST): The recent issue with Chat GPT has now been resolved.

Update 19 (April 05, 2023)

08:35 am (IST): Some users are again reporting (1, 2, 3, 4) that Chat GPT is currently down or not working for them. Users say that they are stuck on trying to verify that they are human while logging in.

Update 20 (April 06, 2023)

05:42 pm (IST): Lack of reports suggest that the recent issue with Chat GPT has now been resolved.

Update 21 (April 24, 2023)

08:55 am (IST): ChatGPT service is again unavailable due to server outage (1, 2, 3).

12:00 pm (IST): The latest reported outage has already been fixed.

Update 22 (April 25, 2023)

04:03 pm (IST): ChatGPT users report a new outage in the service (1, 2, 3).

05:30 pm (IST): The latest ChatGPT server outage has been resolved.

Update 23 (May 25, 2023)

03:24 pm (IST): Currently many ChatGPT users are unable to use the service due to a new outage (1, 2).

05:43 pm (IST): The issue has been resolved and the service is available again.

Update 24 (July 11, 2023)

08:35 pm (IST): ChatGPT is currently down and not working according to reports (1,2,3,4) on Twitter. There’s no official word yet.

09:35 pm (IST): The lack of fresh reports suggest that the brief outage has been resolved.

Update 25 (July 12, 2023)

03:06 pm (IST): Some ChatGPT users report a new outage in the service (1, 2, 3).

05:35 pm (IST): ChatGPT is now available and working properly again.

Update 26 (September 1, 2023)

09:13 am (IST): According to fresh reports (1, 2, 3), ChatGPT is currently down or not working for a section of users.

05:48 pm (IST): The recent outage has been fixed.

Update 27 (September 12, 2023)

06:45 pm (IST): Some ChatGPT users report a new outage in the service (1,2,3).

Update 28 (September 13, 2023)

06:05 pm (IST): Reports indicate that ChatGPT server is down for many users (1,2,3,4).

Update 29 (September 14, 2023)

10:18 am (IST): ChatGPT is now available and working properly again.

Update 30 (September 20, 2023)

06:37 pm (IST): According to fresh reports (1, 2, 3, 4, 5), ChatGPT is currently down or not working for a section of users.

Update 31 (September 21, 2023)

06:18 pm (IST): The platform is back up and running again after a recent outage.

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Karanjot Sidhu

A computer science engineer who loves tech and won't stop talking about it. Apart from being a nerd, i love gaming and watching movies in my free time.