![Hulu bugs, issues, and problems tracker [Cont. updated]](https://piunikaweb.com/wp-content/uploads/2021/04/Hulu-logo-FI-new.jpg "Hulu bugs, issues, and problems tracker [Cont. updated]"){kind=logo}
Discontinuation Notice: This tracker is no longer being refreshed with new information.
The Disney-owned video on demand service, Hulu, has over 40 million subscribers. Most subscribers use Hulu on numerous devices to watch their favorite content. While Hulu is indeed a prominent name when it comes to subscription video-on-demand services, its subscribers have had or even continue to have their fair share of tough time.
There have been multiple reports of Hulu subscribers facing bugs and issues across different platforms. Also, most if not all these problems were widespread and lasted for far too long. However, Hulu support does a pretty good job of acknowledging virtually all issues and bugs which are reported by subscribers. Moreover, the service provider even tries to resolve all major and minor issues in a timely manner.
That said, through this tracker, we aim to keep an eye on all the bugs and issues which have been or are yet to trouble Hulu subscribers. We will also keep this story updated with the latest developments as and when they occur so be sure to keep a sharp eye on it.
Before we move on to the table where we have tried to list down all the bugs and issues, here are a few helpful resoources for you in case you are facing issues with Hulu:
- Hulu support on Twitter
- Hulu subreddit
- Hulu official community
- Hulu section on DownDetector
- PiunikaWeb’s Hulu stories
Tracking bugs, issues, and problems
| Bug/issue | Status |
| Error code: P-DEV318 on Apple TV | Acknowledged |
| Rewind or fast forward options not working even on ad-free accounts | Fixed |
| Same ad or commercial playing multiple times | Likely fixed |
| ‘Sorry, this channel is temporarily unavailable’ issue | Acknowledged |
| Shows/episodes starting at the end | Acknowledged |
| ‘This video can’t be played’ error due to missing HDCP support | Acknowledged |
| App app rewinds programs when played after pausing for sometime | Acknowledged |
| Crashing/freezing error on Samsung smart TVs | Acknowledged |
| Random episodes from Survivor missing | N/A |
| My Stuff section does not provide proper information | Likely fixed |
| Fire TV Sticks buffering or connection issues | Investigating reports |
| NBC channels going blank after a few seconds | Likely fixed |
| Episodes start at the end when scrabbing | Workaround |
| Inconsistent volume issue | Workaround |
| Hulu doesn’t save watch history | Likely fixed |
| Episode 9 from Season 1 of Helstrom missing | Likely fixed |
| FOX affiliated channels temporailily unavailable | Fixed |
| Live TV recording not working | Likely fixed |
| Complete Naruto Shippuden English bub not available | Likely fixed |
| Hulu app crashes on Roku devices | Acknowledged |
| Hulu app keeps looping | Acknowledged |
| Hulu app loading sound too loud | Acknowledged |
| App automatically plays new episode even if 8 – 10 minutes remain | Acknowledged |
| Cannot hide mouse pointer on MacBook | Acknowledged |
| Nine Perfect Strangers freezes firestick | Likely fixed |
| Fox News Channel buffering/pausing every few seconds | Likely fixed |
| Unable to watch Browns game | Likely fixed |
| Missing ‘completed lines’ under episodes after recent update to Apple TV app | Likely fixed |
| Superstore Episode 10 of Season 5 not working | Likely fixed |
| Episode 1 of Only Murders in the Building not working | Likely fixed |
| Last episode missing from Season 3 of Bless the Harts | Likely fixed |
| ‘We’re having trouble playing this’ error | Acknowledged |
| Unable to watch episode 5 of Nine Perfect Strangers | Likely fixed |
| Unable to pause episodes on Fire stick | Acknowledged |
| Hotstar Sitcom episodes not dropping at the same time as in India | Feedback noted |
| Issues watching Adult Swim East | Likely fixed |
| Unwatched badge displayed improperly | Acknowledged, Not ETA for fix |
| Unable to pause content on Amazon Fire TV devices | Acknowledged (temporary workaround) |
| DVR Recording not working | Under investigation |
| Same trailer playing on repeat | Acknowledged |
| Rununk13 error on iOS | Acknowledged |
| Can’t watch Jeopardy on ABC | Acknowledged |
| ‘Keep Watching’ moved to the bottom of the screen | Workaround |
| Archer latest episode glitching out | Likely fixed |
| Some Hotstar content not displaying English subtitles | Acknowledged |
| WGCL (CBS) temporarily unavailable | Acknowledged |
| Only Murders in the Building episode 3 freezes halfway | Likely fixed |
| Connection Disconnected error on Vizio devices | Acknowledged |
| Issues with Browns game on Spectrum internet | Likely fixed |
| Only one season of Bobs Burgers showing | Likely fixed |
| No sound/audio not playing | Fixed |
| Repeated Beyonce & Jay-Z ad for Tiffany & Co. | Acknowledged |
| Local CBS channels showing ‘temporarily unavailable’ | Acknowledged |
| Hulu keeps freezing or screen darkens after every ad | Acknowledged |
| Error code P-DEV320 | Acknowledged |
| Episode 2 of Dopesick is missing from Hulu | Likely fixed |
| Can’t watch Wutang show | Likely fixed |
| Nascar on NBC not available | Acknowledged |
| Mislabeled “Back to the Future” 2 and 3 | Likely fixed |
| Fox Pittsburgh ‘This channel is unavailable’ error | Acknowledged |
| Unable to watch NBC Sunday Night Football | Acknowledged |
| Hulu subtitles not working | Acknowledged |
| Sound issue affecting NBC’s The Voice show | Acknowledged |
| Unable to watch Dallas Starts and Golden Knights broadcasts | Acknowledged |
| Audio and video don’t show when watching sub version on TV app | Acknowledged |
| Broadcast freezes when Fox channels are on | Acknowledged |
| Live sports keeps crushing app on Roku | Acknowledged |
| Freezing when viewing World Series | Acknowledged |
| Unable to view ESPN | Acknowledged |
| HBO Max log-in or connectivity issues on iOS | Acknowledged |
| WTAE-TV Pittsburgh feed cropped or zoomed in | Acknowledged |
| Invalid request error when trying to log in | Acknowledged |
| 9-1-1 season 4 missing | Fixed |
| Unable to watch Modern Family | Acknowledged |
| Hulu users can’t clear their space on DVR | Acknowledged |
| Many FOX Channels on Hulu Live | Acknowledged |
| Shows on Roku have lower volume than ads | Acknowledged |
| My Hero Academia dissapeared | Acknowledged |
| Roku screen goes black after Hulu advertisement | Workaround |
| Subtitles disappear after adverts | Acknowledged |
| Hulu player skips to next episode prematurely | Acknowledged |
| Buggy app on Tesla Model Y | Under Investigation |
| Can’t skip ads on DVR’d content | Acknowledged |
| App crashing on LG TV | Acknowledged |
| Issues streaming Hulu on the Amazon Echo Show | Acknowledged |
| TV shows not listing correctly | Acknowledged |
| Commercial sound too loud while watching some TV shows | Acknowledged |
| NY Rangers game is unavailable | Acknowledged |
| Demon Slayer season 2 missing | Workaround |
| Bachelorette finale delayed | Acknowledged |
| ‘My stuff’ and ‘Continue Watching’ content suddenly disappearing | Unacknowledged |
| General Hospital latest episode not live | Likely fixed |
| Screen stays dim after next episode of a series starts | Acknowledged |
| Some channels on Hulu Live only have sound and no picture | Acknowledged |
| Unable to stream CBS | Acknowledged |
| Black screen with sound (no video, only audio) | Acknowledged |
| Latest WWE episodes not available | Acknowledged |
| WKYC sound not working in NBC affiliates. | Acknowledged |
| Channel is temporarily unavailable error on KTVB channel | Acknowledged |
| Brightness dimming automatically when moving from one episode to next | Acknowledged |
| Error P-DEV302 or P-DEV313 en Tesla cars | Acknowledged |
| CBS showing wrong show guide | Likely fixed |
| Unable to watch Kansas City Steelers vs Pittsburgh Steelers game on NBC | Likely fixed |
| Audio issue on This Is Us | Investigating |
| Attack on Titan Season 4 Part 2 Episode 3 get stuck after ads | Aware |
| Adult Swim offline | Acknowledged |
| Grey overlay issue when an episode starts or afer ads | Workaround |
| Janet Jackson Documentary part 4 not available | Acknowledged |
| New episodes for Pam and Tommy unavailable | Acknowledged |
| The King’s Man only available in Spanish | Investigating |
| American Idol not available to stream | Acknowledged |
| Users getting ‘Sorry this channel is temporarily unavailable’ error on NBC channel | Likely resolved |
| The Dropout episode 1 missing | Acknowledged |
| Smart TV app autoplay not working as intended | Acknowledged |
| 911 Lone Star episode 7 of season 3 is set to expire soon | Acknowledged |
| Unable to watch March Madness | Acknowledged |
| Last week’s The Simpsons is set to expire in 7 days | Acknowledged |
| Latest episode of The Wonder Years missing | Acknowledged |
| Xbox app requires login details every time it’s opened (accounts gets logged out) | Acknowledged |
| Channel list in Apple TV app is not appearing in ‘Channels’ tab under Live section | Investigating |
| Some episodes of Woke are missing | Acknowledged |
| Subtitle option missing from episode 9 season 2 of The Hardy Boys | Acknowledged |
| Issue with American Crime Story playing after first set of ads | Acknowledged |
| This Is Us season 6 episode 13 missing or not available | Acknowledged (workaround) |
| Latest episode of New Amsterdam is missing | Acknowledged |
| Latest episode of The Resident is unavailable to watch | Investigating |
| Hulu audio not working on iPad app after iPadOS 15.4 update | Acknowledged (workaround) |
| Subtitles missing for Under the Banner of Heaven | Investigating |
| Movies or shows not showing up in ‘Keep watching’ section | Investigating |
| Good Trouble is expiring soon | Acknowledged |
| Hulu app not working on DirecTV Stream Box | Allegedly fixed |
| Regular shows and cartoons have Adult Swim label | Likely fixed |
| Playback error on Samsung TV | Investigating |
| Cloud DVR partially recording or not recording F1 races | Acknowledged (workaround) |
| ‘Blank screen’ after choosing a profile, show or channel | Acknowledged |
| DVR recordings missing from ‘My Stuff’ | Acknowledged |
| ‘Skip intro’ button for all shows | Under testing |
| ‘The Americans’ show missing subtitles for Russian characters | Acknowledged |
| ‘We cannot locate you’ error message | Acknowledged |
| Hulu app crashing when accessing ‘My Stuff’ on Roku | Investigating |
| Latest episode of ‘Woh Toh Hai Albelaa’ is missing | Acknowledged |
| Hulu switching to another movie when watching ‘Unplugging’ | Acknowledged |
| Hulu stuttering or freezing on Android after v4.49.2 update | Workaround |
| Saturday Night Live (SNL) not working | Streaming rights expired |
| Countdown timer to next episode too long | Unacknowledged (refer Update 114) |
| Hulu DVR not recording certain shows | Acknowledged |
| Users getting ‘no longer supported on your device’ error | Intended |
| Users having issues with autoplay for the past several days | Unacknowledged (refer update 117) |
| Login issues for Disney+ and Hulu users sharing the same credentials | Acknowledged (workaround) |
| Hulu error code ‘RUNUNK13’ is back on PC | Acknowledged/workaround |
| Hulu website showing ‘Not secure’ alert | Acknowledged |
| Sacramento Kings game not working | Investigating |
| App crashing on Amazon Fire Stick (error code 55046) | Investigating |
| ‘We encountered an issue while switching profiles’ error | Investigating |
| Hulu repeatedly asking to ‘replace the password’ while login | Investigating |
| Unable to remove episodes from ‘Keep watching’ or ‘My stuff’ lists | Investigating |
| Captions or subtitles are out of sync | Acknowledged |
| Unable to delete DVR recordings | Acknowledged |
| General Hospital S60 E88 not playing or throwing errors | Investigating |
| Man Seeking Woman unavailable | Acknowledged |
| Users bombarded with Kenzie & other music ads | Unacknowledged |
| Hulu showing ‘Dogfood’ logo on Apple TV | Acknowledged |
| No sound or audio on iOS | Workaround |
| General Hospital S60 E143 missing or unavailable | Investigating |
| ‘Not available in your country’ error | Acknowledged |
| Lengthy ‘Up next’ counter prevents watching shows to the end | Workaround |
| Users frustrated with Vanderpump Rules Reunion not working during live stream | Workaround |
| Hulu ‘Full Screen’ button not working on iPhone for some users | Acknowledged |
| Hulu showing on-screen ads during shows to some users | Acknowledged |
| ‘Continue Watching’ option missing or not showing up | Acknowledged |
| Synduality Noir episode 3 not available | Acknowledged |
| Love Island UK Season 10 episodes 50 and 51 missing | Unacknowledged |
| Hulu audio goes out of sync after commercial | Acknowledged |
| Bachelorette episodes missing or not playing | Acknowledged |
| ‘Moving’ subtitles missing from episode 12 | Acknowledged |
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
Deveshwar Bhardwaj
901 Posts
I'm a techy who is particularly fond of Android smartphones. A writer who usually finds himself on the other side of the spectrum. An artist who likes to sing and play the guitar. Also a photographer when in the mood.
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