[Updated] Delta app & website down or login not working? You're not alone, issue acknowledged
New updates are being added at the bottom of this story…….
Original story (published on August 1, 2022) follows:
Delta is one of the oldest and most used airlines in the United States. It operates in over 50 countries and covers more than 275 destinations.
Travelers can book and manage their bookings directly through the Delta app or website. Besides flight bookings, they also provide other services such as hotel bookings, renting cars, vacation deals, and more.
@Delta @DeltaSupportLC my account was locked, provided the required info, reset password and cannot login. Received error message that an account can’t be found. Support said website is down? Is this true and any ETA on a fix? (Source)
@Delta whats up with your app???? It logged me out It won’t let me login saying it can not locate my account and I have reset my password at multiple times. (Source)
As apparent from the reports above, both the Delta app and website are not working, and it seems the issue has been ongoing for a few days now. As a result, those affected aren’t able to log in.
This is frustrating since users are unable to check their flight status and make bookings as they can’t log in.
Fortunately, Delta support didn’t take too long to acknowledge this outage and confirmed that they are working to resolve the login issue with their app. Here’s the full statement:
We are currently experiencing app issues with login. We are aware and working diligently to correct this. Please DM us if you need further assistance. (Source)
That said, we will be keeping an eye out on the matter and update this article as and when we come across anything noteworthy.
Update 1 (August 02, 2022)
Also, Delta support is now asking those affected to contact them via private message.
Hi, Mark. My name is Jan with Delta. I am sorry we let you down. Please send me a Private Message using the link provided to continue our conversation if you need assistance. (Source)
Update 2 (August 17, 2022)
01:02 pm (IST): Delta support has now confirmed that the issue with their app has been resolved as they haven’t received any complaints from users of it being down.
We haven’t received any previous passengers notifications about the app being down and we just accessed the Fly Delta App and it is indeed operational. Please share the following details so we can take a look at your specific information. (Source)
Update 3 (August 20, 2022)
05:35 pm (IST): Many Delta users have taken to Twitter to report that the app and website is currently down and not working as they aren’t able to log in or use it.
The company is yet to acknowledge any widespread outage with its website and app.
Update 4 (April 9, 2023)
Update 5 (April 10, 2023)
04:00 pm (IST): It appears that the recent outage has now been resolved as we haven’t come across any new reports.
Update 6 (May 16, 2023)
However, the related reports stopped popping up 1 hour ago, so the issue could have been resolved.
Update 7 (July 18, 2023)
05:30 pm (IST): The outage seems to have been resolved for the most part as we aren’t able to see any newer reports about the issue come in.
Update 8 (August 11, 2023)
10:10 am (IST): Fortunately, the Delta Air Lines app and website already appear to be available again.
Note: We have more such stories in our dedicated outage section, so make sure to follow them as well.
Featured image source – Delta
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