Samsung Galaxy users on Google Fi have been experiencing a persistent issue where their phones keep ringing even after they have answered the call.

This problem has been plaguing users for some time now and appears to be affecting Samsung devices more than others.

Various reports on online forums and community platforms illustrate the frustration and annoyance this issue has caused for many users.

Users have taken to platforms like Samsung community, Reddit, and Google Fi support to seek solutions and share their experiences (1, 2, 3).


You can still hear phone ringing after answering (Source)

Ringing after call is answered on Samsung phones

Are there any plans to fix the problem with the Galaxy phones on Google Fi where the caller keeps on hearing a ringing sound after the call is picked up? It’s really frustrating, we’re tempted to move back to T-Mobile.


Outgoing calls keep ringing after the call is answered (Source)

The problem seems to manifest when the user picks up an incoming call, but the ringing continues, leaving them unable to end the call properly.

In some cases, restarting the phone appears to be the only way to stop the incessant ringing. This issue can be quite troublesome, especially during important calls or in situations where privacy is crucial.


Fortunately, some workarounds have been suggested to address the issue where Samsung Galaxy and other Android users notice that the phone keeps ringing even after picking up the call.

One of the workarounds is to turn on and off the airplane mode. That disconnects the network, whereas rebooting the phone doesn’t apparently.

This seems to have worked for some users, offering temporary relief until a permanent solution is found.

For Samsung users, another workaround has been suggested on the same Google Fi Support thread.

Users are advised to go to the Phone app settings, select ‘Calling accounts,’ and then disable the ‘Wi-Fi calling’ feature. This has reportedly resolved the issue for some Samsung device owners.

Official word

Google Fi has acknowledged the problem and mentioned that they are actively investigating it.

Although no official fix has been released yet, the fact that Google is aware of the issue gives hope to affected users that a solution will be provided in the near future.

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