[Updated] 'Zoom Video Communications Settlement' $32 claim email from Epiqpay is legit (not scam): Here's everything you need to know

Here’s the crux of the article in video form:

New updates are being added at the bottom of this story…….

Original story (published on May 31, 2023) follows:

In 2021, Zoom Video Communications was sued by a class of users who alleged that the company had violated their privacy by collecting and storing data about them without their consent.

The class action lawsuit was settled in April 2022, and as part of the settlement, Zoom agreed to pay $85 million to eligible class members.

Now, emails are starting to go out to eligible Zoom users from Epiqpay, a digital payment platform that is being used to distribute the settlement payments.

Zoom ‘Epiqpay $32 claim email’ is legit

Given the prevalence of scams, it is understandable that some recipients are skeptical of these emails, and are wondering if they are legitimate.

Zoom email
Source (Click/ tap to view)

If you have received an claim email from Epiqpay regarding the Zoom settlement, it is important to note that it is a legitimate communication. It’s in regard to the claim that was filled before the March 5, 2022 deadline.

Epiqpay is a company that specializes in providing digital payment services for class action settlements. The company has a long history of providing these services, and has a good reputation for being reliable and secure.

As part of the Zoom settlement process, Epiqpay has been enlisted to ensure secure and efficient delivery of funds to eligible claimants.

Epiqpay’s involvement in the Zoom lawsuit is substantiated by its inclusion on the Frequently Asked Questions (FAQ) page of the official Zoom class action lawsuit website.

Just got an email about a class action lawsuit I was somehow a part of? Something about my privacy from Zoom or something. Probably not important but hey! $32.34 comin my way!

Sweet, I am getting $32.32 in a Zoom class action lawsuit.

Emails contain a ‘Claim Payment’ link. You need to click the ‘Claim Payment’ link before the payment expiry date listed in your email. It will then take you to a payment dashboard where you can choose your preferred method of payment.

Now depending on the method of payment, you may be asked to confirm your selection or provide information so your payment can be processed.

Digital payments are processed quickly, but it will take 2-5 business days:

Zoom payment time

Emails regarding digital payments for this matter commenced on May 31, 2023, and will be available to claim through September 28, 2023.

If you failed to make an electronic payment selection before the said date and have lost or misplaced your digital payment email, you will be automatically mailed an award check after the payment selection period has ended.

Your check will be mailed to the address submitted on your claim form.

If you did not claim your payment by the expiry date September 28, 2023 listed in your EpiqPay emails, the link will expire, and you will no longer be able to claim your payment digitally but will automatically be mailed an award check after the payment selection period has ended.

Those selecting the ‘check’ tile option on the EpiqPay payment wall will generally receive a physical check 4-6 weeks after making their selection.

If your email or physical address recently changed, don’t worry please write to the address below to check the status of your payment.

Zoom address

Note: All payment eligibility and status requests must be in writing and contain the following information:

your full name, your current email address, your full mailing address, and any email or physical addresses you may have recently used.

Now, if the Settlement Administrator determines that payment was sent to an older email or physical address, a new check will be issued to users at their current physical address provided in status inquiry.

This might take anywhere from 4-6 weeks to process this request.

That said, we will keep an eye on the latest on this topic and update this article accordingly.

Update 1 (June 1, 2023)

09:58 am (IST): There are users who are receiving up to $56 for the same ‘Zoom Video Communications Settlement’, so the amount per person may vary depending on some factors.

Update 2 (July 25, 2023)

01:46 pm (IST): More users are now getting the payout for Zoom Video Communications Settlement.


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Karanjot Sidhu

A computer science engineer who loves tech and won't stop talking about it. Apart from being a nerd, i love gaming and watching movies in my free time.