[Update: 19000 error fixed] Star Citizen login or lobby error 19003, 19004, & 60015 get acknowledged, fix in the works

New updates are being added at the bottom of this story…….

Original story (published on March 13, 2023) follows:

Star Citizen is one of the most ambitious projects in the video game industry. In fact, the original announcement happened in 2012, and to this day it is still in development (although playable through an Alpha version).

The game wants to be the most complex ‘space life simulator’ in a futuristic environment where the colonization of planets and interplanetary travel are a reality.


That said, currently multiple Star Citizen players have been facing the 19003, 19004 and 60015 error codes when trying to log in.

Star Citizen login or lobby error 19003, 19004, & 60015

In the recent past, we have already covered some issues related to the space simulator. Even one of them included another annoying error code.

Now, most of the reports related to Star Citizen login issues mention the ‘60015’ error code that appears when trying to access.


Can you beat Lobby Error (Code 60015)?

Can I just keep trying to get into Star Citizen if I am getting EC 60015? I had luck getting past other error codes by repeatedly trying. Can I do this with 60015, or am I stuck until they patch?

60015? Just me?

I didn’t see anything on Spectrum or the Issue Council. For the last 2.5 hours, when I try to join the verse (best, USA, EU, AUS, Asia… doesn’t matter which I pick) I get:

ERROR – Lobby Error (Code 60015)

However, there are other error codes that are appearing on a lesser scale to Star Citizen players, such as ‘19003’ and ‘19004’.

Just got the game and im having an issue with code 19003

Ive logged in on the launcher and I keep getting this error what do I do? please not I’m not super tech savvy so please talk to me like a child. Ive yet to play I just downloaded it

Error 19004

Anyone know how to fix this? I can’t even log in because I keep getting this error message 19004.

Since the game is still in ‘Alpha’ state, it is normal to find bugs from time to time. But, it is still frustrating for players that these issues prevent them from even accessing it.

Issue under investigation, potential workaround

Star Citizen developers are already aware of the issue and investigating. They also confirmed that error codes started appearing since the Alpha v3.18 update.

We’re aware of the issues many of you are experiencing when attempting to connect to Alpha 3.18.

We’ve updated the Server Status page with more details: https://status.robertsspaceindustries.com

In the meantime, there is a potential workaround that could help mitigate the issue:

We will update this story as events unfold in the future.

Update 1 (March 14, 2023)

11:30 am (IST): The recent maintenance has now been completed and the service status has changed to ‘partial outage’. So users might still get errors, but to a lesser extent.

Update 2 (July 13, 2023)

10:07 am (IST): Star Citizen is currently down or unavailable due to ongoing server maintenance (1, 2).

Update 3 (July 17, 2023)

09:18 am (IST): Multiple players are currently unable to login due to a ‘19000’ error code (1, 2, 3).

05:27 pm (IST): The login issues due to the ‘19000’ error code have been resolved.

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Jean Leon

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC