Chromecast with Google TV unable to setup remote buttons (something went wrong)? Fix coming soon, workaround inside

Chromecast with Google TV is one of the well known streaming devices that helps transform your regular TV into a smart entertainment hub.

One can binge watch their favorite movies or shows thanks to the plethora of content from popular streaming services and apps and the easy to use interface.

However, like any other device, the Chromecast with Google TV is also not immune to various bugs and issues.

According to reports (1,2,3,4,5,6,7,8,9), multiple Chromecast with Google TV owners are experiencing difficulties setting up remote buttons.

In addition to this, they are also getting a ‘something went wrong’ error whenever trying to add an AV sound bar or TV receiver. Interestingly, users are facing this problem after factory resetting their devices.

And to troubleshoot it, they have attempted another factory reset and disconnected and reconnected the original remote itself, but to no avail.

A user says that their Chromecast with Google TV is unable to properly recognize their LG TV unit, and they can no longer switch it on or off as they previously could.

They have also tried to set their remotes both with and without LG Simplink, but to no avail.

Another person claims to be facing a similar problem ever since they updated their Chromecast with Google TV to Android 12 and factory reset it.

I recently had to factory reset my Chromecast with Google TV. Prior to factory resetting I had added my TV and my receiver so that the Chromecast will Google TV remote could control those items. However, since I factory reset the Chromecast of Google TV, when I go to set up remote buttons and hit add device, I get a “something went wrong” whenever I try to add a TV, sound bar or AV receiver.
Source

Not able to set up Chromecast remote volume, power, and input buttons. Error I get is “something went wrong”. All 3 use to work. I have factory rest the remote and Chromecast device. I have updated the remote and device in settings.
Source

Notably, the issue has been persistent for the past few weeks and remains unresolved until now. And those impacted are now requesting the developers to fix this glitch as soon as possible.

Fortunately, the Google support team has officially acknowledged this issue and is currently working on fixing it. Although no official ETA for the bug fix has been given.

Meanwhile, you can try using your original TV remote to control the IR of your Television (volume, power, and switch source) for a potential fix.

We are hopeful that Google will soon resolve the issue where Chromecast with Google TV users are unable to setup remote buttons.

That said, we’ll continuously monitor this topic and update you accordingly.

Note: We have more such stories in our dedicated Google section, so be sure to follow them as well.

Featured Image: Google Chromecast

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