New updates are being added at the bottom of this story…….
Original story (published on June 26, 2023) follows:
The Pixel Fold demonstrates Google’s dedication to innovation and pushing the boundaries of smartphone design.
The company strives to provide customers with devices that are versatile, adaptable to their needs and deliver an amazing experience.
The Pixel Fold combines the functionality of a smartphone with a flexible display technology, allowing one to enjoy watching content or playing a game on a larger screen.
However, some are unhappy as they are unable to get their hands on the recently launched device.
Google Pixel Fold order getting canceled
Fresh reports (1,2,3,4,5,6,7,8,9) suggest that some users are facing difficulties while ordering the Google Pixel Fold. It has been alleged that one’s order gets canceled with the ‘issue with payment method’ error.
And notably, those who ordered the phone on the first day of launch are facing this issue as well. They argue that there was no indication of any problems with the order until now.
Surprisingly, some are facing this problem even after increasing the limit of their Google Store financing account specifically for making the purchase.
I had my limit increased when I pre ordered. I am hoping the orders aren’t cancelled and if I wait, it’ll fix itself. If they are aware and it’s happening to a lot of people I would assume they can fix it without reordering it.
They are also perplexed because their accounts were approved by Google years ago and have been used for purchases previously as well.
One of those affected says that their order from the Google Store got canceled without a clear explanation.
They also add that the payment was processed correctly and speculate that this could be happening due to server-side glitches.
My card was charged this morning. Estimated delivery is Wed or Thurs this week. I did get an email this morning saying my card had a problem.
Some even claim to have experienced similar issues when pre-ordering the Pixel 6 Pro devices as well.
Fortunately, we have come across some potential workarounds that might help solve your problem. First, you can try getting rid of this issue by signing into your Google account and reconfirming the payment details.
By completing this step, you will be able to proceed with the order.
Alternatively, you can place a fresh order and reach out to customer care to get it prioritized.
Rest assured, we will keep an eye on the issue where the Google Pixel Fold order is getting canceled due to an ‘issue with payment method’ and update this story as soon as something noteworthy comes up.
Update 1 (June 29, 2023)
Moreover, a customer representative even said that it could be shipped before July 18. However, users are calling it a scripted answer.
Note: We have more such stories in our dedicated Google section. So make sure that you follow them as well.
Featured Image: Google Pixel Fold
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