Instagram 'Password reset' option not working or stuck in loop for some users

In an era where photos speak louder than words, Instagram has become the go-to platform for capturing and curating our everyday experiences.

With its array of filters, editing tools, and storytelling features, Instagram has transformed the way we perceive and share moments.

In recent days, a significant number of Instagram users have been experiencing a frustrating issue with the platform’s password reset feature.

After receiving a pop-up notification stating that their account was compromised, users were promptly logged out of their accounts.

After this users are asked to reset their passwords. However, this seemingly straightforward process has become a source of immense frustration for users, as the password reset link fails to function properly (1,2,3,4,5,6,7).

Upon clicking the ‘Forgot password’ option, users are briefly presented with a screen asking them to enter their email or phone number associated with the account.

Unfortunately, this initial step is quickly overridden, and users are redirected to the ‘Reset password’ screen without being given an opportunity to enter their login credentials.

As a result, affected users find themselves caught in an endless password reset loop.

@instagram Hi please help. Locked out of my account + being told to reset password but none are working. “Forgot password” option loads briefly asking for e-mail or phone number but immediately defaults to “Reset pw” screen before it’s possible to enter pw recovery info.
Source

@instagram whats up with being locked out of my account for 2 days? First it says your account was compromised but gives me error messages when trying to change the password and also it shows a blank feed when it does occasionally log me in
Source

The severity of this issue is compounded by the fact that some users have been grappling with this problem for days (1,2,3) on end, unable to regain access to their accounts.

Even for those who have managed to regain entry, a secondary problem arises as they are granted limited functionality within their accounts.

Common features such as liking photos, commenting on posts, and following other users become inaccessible, leaving users feeling frustrated and restricted in their ability to engage with the platform.

Instagram must address this issue promptly, investigate its cause, and communicate transparently with affected users to regain their trust and ensure the security of their accounts.

That being said, stay tuned to PiunikaWeb to know if and when there are any further developments regarding the Instagram ‘Password reset’ option not working issue.

Note: We have more such stories in our dedicated Instagram section, so be sure to follow them as well.

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