[Updated] Google Pixel 7 & 7 Pro 'contacts missing or disappeared' bug escalated (workarounds inside)

New updates are being added at the bottom of this story…….

Original story (published on June 16, 2023) follows:

Google Pixel 7 and 7 Pro are Google’s latest iteration of Pixel phones launched in 2022. However, ever since the launch, users have reported various kinds of issues with these duo.

Users have been facing problems such as network dropping, inconsistent Bluetooth connectivity, and battery drain issues to name a few.

Pixel 7 contacts missing or disappeared

And now a new bug has surfaced which is making contacts disappear. As per the reports, some Pixel 7 and 7 Pro users reported that Contacts are missing or disappearing even though the Sync option is ‘on’.


@madebygoogle @GoogleUK @googleeurope I came across this Contacts Sync issue today and found out that there is something going on there. I seriously think you should have planned this better 🫤 (Source)

Any #Pixel7 / Android owners having issues with their device not showing all or some of their contacts ? Sync is on. Favourites is missing. Can’t restore either (getting downlaod contact error). Google services working. Very annoying. @madebygoogle @GooglePay @googlecanada (Source)

Moreover, some users also reported that when they try to restore their contacts, they get an error.

Fortunately, this issue has been acknowledged and the support team has confirmed that it is being investigated. However, they didn’t provide any ETA for the fix.

We understand your concern and thank you for bringing this issue to our attention. We have escalated this to our internal teams who are currently working to ensure your contact data is restored. You can be assured that your contacts are (cont) http://spr.ly/l/6018Yhbq (Source)

In the meantime, we have come across some workarounds that might help you fix this glitch. One of those affected recommended users to check their ‘Recycle bin’ in Contacts and restore missing ones from there.

If the aforementioned workaround doesn’t help you fix this glitch, then you can try out another solution mentioned below.


Rest assured, we will keep track on the latest developments and inform you as and when anything noteworthy comes to our notice.

Update 1 (June 16, 2023)

06:21 pm (IST): Google has confirmed that the issue with missing contacts has now been resolved. More on that here.

Note: We have more such stories in our dedicated Google section, so be sure to follow them as well.

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Aashish Singh

I developed a keen interest in technology ever since my school days. And writing about it keeps me closer to this fascinating world. When I’m not working you can catch me playing video games.