[Updated] Hogwarts Legacy 'trophies not tracking or unlocking' issue persists after latest patch; Poppy & Natty's quest not progressing too

New updates are being added at the bottom of this story…….

Original story (published on Feb. 20, 2023) follows:

Here’s the crux of the article in video form

The Hogwarts Legacy game recently got an update that introduced some bug fixes and improved the overall gameplay performance and stability.

For instance, the patch addressed the issue where achievement data was not being pushed properly to the Wizarding World portal and crashing when playing cutscenes and cinematics.

It is also worth mentioning that in the patch notes it is mentioned that the update fixed the trophy cap limit, thereby resolving the Collector’s Edition trophy issue.


However, some claim that the issue persists even after the patch.

Hogwarts Legacy ‘trophies not tracking or unlocking’ issue

According to reports (1,2,3,4,5,6,7,8,9,10), some players are still facing the issue where the Collector’s Edition trophies are not tracking or unlocking. Due to this bug, gamers are unable to fully complete the game.

A Redditor complains that even after installing the latest patch, the collector’s trophy status bar displays 602/603 trophies collected.

Even though they have gone through all the collection tests, followed all butterflies, and obtained the 12 vivarium chests, but still they are unable to complete the game.


A PS5 owner also says that although after the update the Collector’s edition trophy was unlocked but the flying field guide page is still glitched out on the bell tower wing.


So I’ve reached lvl 40, even got the trophy for it. I’m trying to platinum the game but for some reason I can’t get the Savvy Spender trophy. It says I’ve only used 35 talent points out of 36. Any ideas?

I have picked up every single collectible chest in the game but for some reason I have one conjuration item missing (139/140) under exploration. Does anyone know where I can look this up?

Also, be sure to not miss out on the ‘Follow the Butterflies’ conjuration chest, as it is a requirement for the trophy as well.


However, the troubles of Hogwarts Legacy players don’t end up here, as some are also experiencing some issues with Poppy and Natty’s quest.

Poppy & Natty’s quest not progressing

Some gamers (1,2,3,4,5,6,7,8,9,10) are also experiencing difficulties in completing the Dragon Debrief quest. Allegedly, they are unable to interact with Poppy at the ‘The Three Broomsticks’ checkpoint.

Players complain that Poppy does not respond even when they click or make use of the interaction buttons.


Talk to Poppy After entering the “Three Broomsticks” Poppy has no option to talk with her. She is just there and has the Questsymbol over her head.

I can’t interact with Poppy in the Three Broomsticks during the quest A Dragon Debrief

Some have tried loading an old save game file, restarting the game and their consoles, as well as uninstalling and reinstalling the game, with no success.

Similar issues are being faced by some gamers (1,2,3,4,5,6,7,8,9,10) trying to complete the Natty’s questline as well.

It is alleged that the interactions buttons are missing, due to which players are unable to move forward in the ‘Mum’s the word’ quest. Also, if one is somehow able to complete it, the overall game progress does not change or register.


After the mission Fire and vice, the side quests for both Natty and Poppy won’t advance. With Poppy no prompt shows up to interact with her. For Natty the prompt is visible but, nothing happens when pressing the button to interact.

Quest called Mum’s the word disappeared before completing quest. Natsai and her mother are at the location but no dialogue was observed and interaction with Natsai does not appear.

That said, we’ll keep tabs on the issues where trophies are not tracking or unlocking and Poppy and Natty’s quest is not progressing in Hogwarts Legacy and update the article accordingly.

Update 1 (Feb. 24, 2023)

09:30 am (IST): We have come across a workaround for the players who are stuck on 139/140 conjurations. Those affected may give it a try.


Update 2 (Mar. 03, 2023)

02:30 pm (IST): The Hogwarts Legacy PS5 Collector’s Edition trophy tracking issue is currently under investigation. However there’s no ETA for a fix yet.

Hogwarts's Legacy trophy tracker issue

Update 3 (Jun. 16, 2023)

05:51 pm (IST): Fresh reports suggest that the issue where trophies not tracking or unlocking still persists for a section of gamers.

However, there are some workarounds that might help you fix this glitch. You can check them out here. Moreover, the support team has confirmed that they are investigating it.

Note: We have more such stories in our dedicated gaming section so be sure to follow them as well.

Featured image source: Hogwarts Legacy.

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