Apple AirPods Pro & cases disappearing or missing from Find My app? You aren't alone

Imagine relying on the Find My app to locate your missing Apple AirPods Pro and cases, only to discover they have mysteriously vanished from the app itself.

This confounding issue has become a common complaint among AirPods Pro users, raising concerns and prompting a search for solutions.

There have been growing reports of Apple AirPods Pro and their cases disappearing or going missing from the Find My app (1,2,3,4,5,6,7).

The Find My app is a useful tool provided by Apple that allows users to locate their Apple devices, including AirPods, on a map.

It uses a combination of Bluetooth, Wi-Fi, and other location services to pinpoint the last known location of your devices.

This feature has been particularly beneficial when it comes to finding lost or misplaced AirPods Pro and their cases.

But a growing number of users have noticed that their AirPods Pro and cases are no longer showing up in the Find My app, despite being connected and working properly.

So I bought some AirPods Pro 1st Gen, I seem to have misplaced them somewhere in my flat which is all good cause they’ll turn up eventually however I should be able to find them easily with the find my function. The problem is IT DOESNT WORK!
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I used to have this feature which was indicated by a green arrow icon in Find My that pulled up a circle, arrow, and distance measure to help me find my airpods when they were nearby. Now, I can’t seem to access that feature even when my air pods are right next to me. Any idea why?
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Some say if they don’t open the AirPods Pro case for a few days, it inexplicably vanishes from the Find My app. However, as soon as they reconnect the case to their device, it promptly reappears on the app.

On the other hand, there are users who have noticed that while their AirPods Pro are still visible in the Find My app, the case itself is missing from the app’s interface.

The frustration and concern surrounding this issue are understandable. AirPods Pro are not only a significant investment but also highly portable and easily misplaced.

Being vigilant and mindful about the whereabouts of your AirPods Pro can help mitigate the risk of losing them permanently until the issue is addressed.

Note: You can also check out our iOS 16 bugs, issues, and new updates tracker.

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