Google Phone app new call screen UI gets criticized, but some people like it

With a number of features to improve your calling experience, the Google Phone app often comes as the default calling app on various Android smartphones.

It has several useful features like, call recording, easy call controls, spam protection, visual voicemail, and much more.

Google recently launched an update that brings changes to the app’s UI. However, it looks like the recent change has not been well received by users.


Google Phone app new call screen UI gets criticized

Multiple Android smartphone owners (1,2,3,4,5,6,7,8,9) don’t like the newly introduced call screen UI on the Google Phone app.

This is because the recent update has shifted the buttons like mute, keypad, screen, hold, and much more from the middle section to a bar at the bottom.

This has resulted in a huge empty space in the app’s middle section. Along with this, users are experiencing difficulties using the app as they are used to the old UI.


Allegedly, one now has to tap on one more button in order to access the add call, hold, and video call options.

Some even complain that the dialer looks a lot smaller and that the call bubble is not working after installing the recent update.

While others find the new screen boring and not useful and understandably want to rollback to the previous version but are unable to do so. Users have taken to social media to express their dissatisfaction with the new UI.

Phone app in-call interface has been changed. Tthe buttons have been placed on a tray. I hate it, i don’t want it. How can i changed back to the original gui?

All of a sudden my call settings has been changed like my call interface during call and call bubble also not working while on call.

Those affected have tried to roll back to the previous update by reinstalling the app, but without success.

On the contrary, there is another section of users who are quite impressed with the new change. According to them, the recently introduced UI looks better and is easily accessible with one hand.

Source (Click / tap to view)

Having said that, we’ll continuously monitor this topic and update this article to reflect noteworthy information.

Note: There are more such stories in our dedicated Google section. So make sure that you follow them as well.

Featured image source: Google Phone.

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Kanav Sood

I love technology and like to talk about the latest news in the Tech industry.