[Update: Outage fixed] Battlefield 1 'error code 32504' or 'server not working' on Xbox, issue escalated

New updates are being added to the bottom of this story…

Original story (from March 25, 2022) follows:

Battlefield 2042 is the latest installment in the tactical FPS series from Electronics Arts. However, Battlefield 1 (its predecessor) still maintains a solid active player base to this day.

It appears that the sheer number of Battlefield 2042 issues has pushed some players back to Battlefield 1 or forced others to rethink about upgrading for a better experience.

However, many Battlefield 1 players on Xbox consoles have been facing server issues for a few hours now.

According to multiple reports, there is an ‘error code 32504’ or ‘server not working’ error that is preventing Battlefield 1 players from accessing any matches (1, 2, 3, 4, 5, 6).

Battlefield 1 ‘error code 32504’ or ‘server not working’ on Xbox

The issue in question results in many Battlefield 1 players only receiving ‘error code 32504’ or ‘server not working’ messages when trying to find matches through the matchmaking system.


Server problems

No matter the filters, I cannot join any game whatsoever. Whether I browse servers or operations. When i do browse servers they are all unpopulated, and when i use slot filters, even 10+ had no servers. When I try to do operations, I am met with Error code 32504. Could anyone offer any assistance?

Match making won’t work neither will the server browser

Every time I look for an operation it says match making error code 32504 and when I looked in the sever browser and it says 0 players are on and I tried every method of fixing both problems can someone help

All reports related to the issue seem to come from players on Xbox consoles.


EA team is already aware

An EA Community Manager confirms that the issue has already been escalated to the development team. However, there are still no details on an ETA for a fix that will return everything to normal.

Hello there!

We have escalate this to our teams and they are taking a look, as soon as we have an update we will let you know.


We will update this story as events unfold in the future or once the servers are available again.

Update 1 (November 9, 2022)

02:45 pm (IST): Some Battlefield 1 players have taken to Twitter to report that they aren’t able to play the game as the servers are down and not working.

@EAHelp was in the middle of a game on Battlefield 1 and ea servers lost connection and won’t connect again… (Source)

All day waiting to sit and play Battlefield, game start and server actualization hit me with a flying kick right in the face (Source)

Update 2 (May 25, 2023)

03:28 pm (IST): Battlefield devs confirmed that multiple titles in the series (including Battlefield 1) are currently down or not working.

Update 3 (May 26, 2023)

09:30 am (IST): Since the reports related to the server crash stopped surfacing hours ago, it seems that the game is already available.

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Jean Leon

A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC