Outlook for Mac users unable to enter recipient email address on Safari, issue under investigation (workaround inside)

An effective tool, Outlook for Mac combines email management, calendar organization, task tracking, and contact management into one platform.

However, things aren’t always this smooth as we have seen various issues with the service before. For instance, we previously highlighted how Gmail users were unable to view email attachments.

Outlook for Mac users unable to enter recipient email address on Safari

And now, it seems some Outlook for Mac users have been experiencing issues with entering addresses for recipients of emails for the past few weeks.

Source (Click/tap to view)

Thanks for this. I just had to restore my computer and am having the same issue with Safari and outlook live/hotmail. Very frustrating. I haven’t tried chrome, but see that someone else did, with the same poor results. If anyone finds a solution, I hope they post it here.

Surprisingly, the issue only occurs when users access Outlook on Safari. Resultantly, they are unable to type the name of the recipient in the ‘To’, ‘Cc’ and ‘Bcc’ sections.

Some users are unsure as to whether the bug came through an update to Outlook or Safari. However, it is surely hampering their daily activities by not letting them share important information via emails.

It is incredibly frustrating as those affected are now forced to migrate to other web browsers in order to operate Outlook.

Issue under investigation

Fortunately, the team is aware of the issue where Outlook for Mac users are unable to enter recipient email address on Safari. However, no ETA for a fix has been specified yet.

Source (Click/tap to view)

Since the problem only affects Safari users, a possible remedy is to switch to Chrome, Edge, or Firefox.

Another workaround involves opening a new window, as suggested below, and it should work as expected.

Source (Click/tap to view)

Note: We have more such stories in our dedicated Microsoft section so be sure to follow them as well.

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Riya Madaan

Weaving a little bit of life into the articles I write. No, not really! That's not really possible for a trash writer like me but I still try. Apart from it, I skate, meditate and medicate. Also keep myself away from troubles as I age.