Here’s a glimpse of the article in video form:

New updates are being added at the bottom of this story…….

Original story (published on May 2, 2023) follows:

Character.AI servers have never really had the best reputation. Users often complain about server outages, frequent maintenance breaks, and waiting room issues.

A sudden rise in popularity can definitely be a blessing and a curse. Character.AI has been struggling to keep its servers running in a healthy manner for a long time.

One of the error codes that appear during server outages or other similar issues is the ‘500 Internal Server Error’. This has been a common sight on the platform for quite some time and many are already used to it.

Character.AI ‘500 Internal Server Error’

However, Character.AI users have been reporting (1,2,3,4,5) that the ‘500 Internal Server Error’ messages have been a little too annoying lately. According to reports, the error repeatedly pops up during sessions.


The error pops up after regular intervals and makes the entire chat experience unenjoyable, Some have taken to social media platforms like Reddit and Twitter to express their frustration.

It appears that Character.AI servers are unable to cope with the high traffic that the website deals with on a daily basis. The platform has been blowing up on TikTok and gaining more and more new users.

Bro i got internal error 500 a good 13 times in the row now

Is anyone getting a ‘500 Internal Server Error’ when they try and interact with bots for awhile?

Some claim that these issues are getting worse every single day. Several have even blamed TikTok for the waiting room problems. This is exactly why a section of Character.AI users are in favor of gatekeeping it.

The issue can be especially annoying when you’re trying to bypass the NSFW filter but the error ends up ruining the roleplay.

Unfortunately, the Character.AI team is yet to officially acknowledge the issue with the increased number of ‘500 Internal Server Error’ messages. Affected users can only wait for the platform to take the necessary steps.


If you’re currently experiencing this problem, there is a chance that the website is currently down or not working. Waiting for the outage to resolve can potentially save you from the trouble.

We hope they are able to find the root cause behind the problem and fix it at the earliest. We’ll keep an eye on this matter and update this story to reflect noteworthy developments.

Update 1 (May 6, 2023)

02:05 pm (IST): If you’re wondering why you’re getting the ‘500 Internal Server Error’, you’re not alone. Character.AI is undergoing a widespread outage and you can find out more details here.

Update 2 (May 8, 2023)

08:56 am (IST): Character.AI users report (1, 2) that the service has been down for the entire weekend (more than 40 hours so far).

The issue has been acknowledged and the dev team is working on fixing it.

Update 3 (May 9, 2023)

04:03 pm (IST): Character.AI was already working correctly until recently, but now the servers are down again (1, 2, 3).

Update 4 (May 10, 2023)

04:26 pm (IST): A member of the Character.AI team acknowledged on Reddit a new brief outage from a few hours ago.

Update 5 (May 11, 2023)

11:22 am (IST): The Character.AI ‘500 Internal Server Error’ has been appearing for some users in the last few minutes (1, 2).

Update 6 (May 12, 2023)

05:22 pm (IST): Reports have emerged that the ‘500 Internal Server Error’ issue which was causing problems for some has been fixed for now (1,2,3).

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Jaspreet Singh
119 Posts

I have always been passionate about smartphones, cameras, computers and basically everything technology related. Writing content for PW allows me to express that nerd inside me and talk about things i love.

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