New updates are being added at the bottom of this story…….
Original story (published on November 9, 2022) follows:
Hulu is one of the top streaming services that gives streamers endless entertainment by letting them stream their favorite content.
This on-demand streaming platform has an extensive library of movies, shows, and Live TV. But like any other platform, it is also not immune to various bugs and issues.
Hulu error code ‘RUNUNK13’
Many Hulu users (1,2,3,4,5,6) have been reporting an issue where they are getting an error code ‘RUNUNK13’ on their PC while almost doing anything.
ok this sucks im just gonna watch cotc from my TV…. no matter what i do hulu will just Not Stop Giving Me Error Code RUNUNK13 on my computer
Source
@hulu_support is there an issue with the site for the last two days all I’ve been getting is RUNUNK13 errors. I found forums that have things to do and nothing on my end, seems to fix it. I’ve also tried different shows, but it still persists
Source
It should be noted that a similar issue affecting iOS users was acknowledged by Hulu last year in September.
Sadly, it’s popped up again and only affects desktop users thus preventing them from streaming their favorite content.
Moreover, a number of reports (1,2,3,4,5) on the community forum suggest that this issue occurs intermittently or sometimes is only limited to select shows.
Issue allegedly acknowledged
While there’s no official acknowledgment from Hulu, one of the affected users claims that the team is indeed aware and working on it.
Potential workaround
Since the issue seems to mostly affect Chromium-based users, so those affected can switch to Firefox for a temporary workaround.
I just installed Firefox, and now Hulu IS working! So whatever Hulu and/or Chrome recently did, they clearly no longer work together 😮💨
Source
We hope that the team comes up with a fix for the Hulu error code ‘RUNUNK13’ at the earliest.
And when they do, we’ll be updating this space accordingly so stay tuned for more.
Update 1 (May 8, 2023)
05:39 pm (IST): Users are once again entrountering error code ‘RUNUNK13’ and are unable to watch content on Roku (1,2,3,4,5).
Update 2 (May 11, 2023)
12:05 pm (IST): Hulu support has acknowledged the issue with error code ‘RUNUNK13’ and they are investigating it. Moreover, they’ve also shared a workaround that involves turning off hardware acceleration in browser.
Apologies! If you’re experiencing this on a web browser, please know our team is investigating similar reports. While turning off hardware acceleration in your browser may help, please call/chat here https://hulu.tv/ContactSupport- (follow prompts) if not. We’ll grab more info! (Source)
Note: You can also check out our Hulu bugs and issues tracker for more related information.
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