Android 13 QPR3 Beta 2.1 bug causes screen to become unresponsive when expanding notifications bar, issue escalated
Google has recently released a new update for its Android Beta program, which allows Pixel device owners to test the latest features and improvements of the upcoming Android 13 Quarterly Platform Release 3 (QPR3).
The update, dubbed Android 13 QPR3 Beta 2.1, is a minor one that focuses on providing ‘modem updates’ for Pixel devices.
Android 13 QPR3 Beta 2.1 bug makes screen unresponsive
The affected users say that when they receive a notification on their phone, they unlock it and pull down the notification bar to see what it is.
Then they try to do something with the notification, such as swiping it left or right to dismiss it, tapping on it to open it, or swiping up the notification bar to close it.
However, none of these actions work. The screen does not respond to their touch at all. It seems like the touch functionality has stopped working.
This problem also occurs when users try to interact with a notification from the lock screen, without unlocking the phone.
The system completely freezes with the exception of the power button to turn off and on the screen but notifications shared pull down reverts to inaction again. If using the phone normally is fine, but as soon as the notification shade is pulled down touch isn’t actionable.
Screen touch not working when the user swipes down to open the notifications. The user needs to lock and unlock the phone again to make the phone function as usual
This issue affects all Pixel smartphones in the Android Beta program, beginning with the Pixel 4a and subsequent variants. The bug appears at random and prohibits users from accessing notifications or quick settings.
The only way around this issue is to click the physical power button, then click the physical power button again, and then unlock the phone. In some cases, users have to restart the device to use it again.
Fortunately, this issue has been escalated for further investigation to Google’s product and engineering team.
Users who are affected by this bug can report it, or opt out of the beta program and revert back to the stable version of Android 13.
That said, we will keep an eye on the bug in Android 13 QPR3 Beta 2.1 that makes the screen unresponsive and update this story with new information.
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