Pokemon Go players unable to connect to Pokemon Home, issue under investigation (workaround inside)

Pokemon Go recently received the v0.265.0 update which now lets you share more moments from your Pokemon Go adventures with just a single tap.

However, it looks like the recent patch has introduced some bugs as well.

Source (Click /tap to view)

Pokemon Go players unable to connect to Pokemon Home

According to reports (1,2,3,4,5,6,7,8,9,10), multiple players are facing an issue where they are unable to connect Pokemon Go with their Pokemon Home accounts.

Allegedly, one gets the ‘A communication error has occurred. Code 400’ or ‘access denied’ error message while trying to log in to the Pokemon Home app. Due to this issue, gamers are unable to transfer their Pokemon as well.

A player complains that they were automatically logged out from their Nintendo account after the update. Ever since, they have been experiencing issues while trying to sign back in.

Another gamer alleges that even after multiple login attempts they get the ‘access denied’ error message.


@NianticHelp can’t connect to Pokémon home. Keep getting access denied error. I’ve tried the suggestions you made to other people and still I can’t sign in to Pokemon Home from Pokémon Go.

@NianticHelp i can’t login in my Pokemon Home account.

Gamers have tried restarting, uninstalling, and reinstalling the Pokemon Home app, and signing back in, yet they were unable to relink their account.

Official acknowledgment

Fortunately, the Niantic Support team on Twitter has officially acknowledged this issue and is currently investigating it. They have also asked those affected to try signing in through another compatible device.


Potential workaround

We did come across some potential workarounds that may help solve your problem. Firstly, you can try signing in to your Nintendo account on a browser.

After doing so, you should use the app to sign into Home and link it to the game. Alternatively, you can try signing in with the help of a different device.


We do hope that Niantic resolves the issue soon.

That said, we’ll keep tabs on the issues where some Pokemon Go players are unable to connect to Pokémon Home and update this article accordingly.

Note: We have more such stories in our dedicated Gaming section so be sure to follow them as well.

Featured image source: Pokemon GO.

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Kanav Sood

I love technology and like to talk about the latest news in the Tech industry.