The Hyundai Ioniq 5 includes Apple CarPlay and Android Auto support, allowing you to connect your smartphone to the car’s infotainment system and access various features.

Users can make use of the car’s touchscreen or voice commands to perform functions like as listening to music, messaging, making or receiving phone calls, and much more.

Hyundai Ioniq 5 CarPlay and Android Auto disconnection issues

Nevertheless, some Hyundai Ioniq 5 owners have reported connectivity issues with CarPlay and Android Auto (1,2,3,4,5,6,7).

Hyundai Ioniq 5 CarPlay and Android Auto disconnection issues
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The problem appears to be with the USB connection to CarPlay or Android Auto, as users claim their phone keeps disconnecting at irregular intervals.

Owners can occasionally spend 45 minutes without a disconnect, but other times, it continues disconnecting every few seconds, which is irritating.

After reporting this problem to Hyundai during service, some Ioniq 5 owners had their USB ports changed, but even that didn’t appear to fix the problem.

Anyone having issues with the USB connection to CarPlay? My Apple play gets disconnected every 5min which is super annoying. Have changed USB cables and even phones. Dealership says 5 day minimum diagnostic and might not even be covered. Do you use USB to lightning even tho iPhones now use USB-C?
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My iphone is plugged in. it is getting disconnected randomly and quiet frequently, then reconnecting again. doesnt stay connected for too long. I have tried few different wires and a second iphone. same behavior.
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Other troubleshooting methods like buying a new USB cable, updating the software on phone, and CarPlay/Android Auto also didn’t fix the issue.

Potential workaround

Some individuals said that this problem appeared to be with the complete USB assembly. So, they claim that the issue can be resolved by changing part number 96120-GI000:

Hyundai Ioniq carplay issue fix
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Here are steps to do so on your own but attempt that at YOUR OWN RISK.

Having said that, we hope the Hyundai Ioniq 5 disconnection issues with CarPlay and Android Auto are addressed soon.

As always, we will be keeping an eye out for more information and update this article as and when required so make sure you stay tuned to PiunikaWeb.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Karanjot Sidhu
1024 Posts

A computer science engineer who loves tech and won't stop talking about it. Here at Piunikaweb, I mostly cover Google Pixel deals and how-tos, though you may find me covering Pixel news as well sometimes. Apart from being a nerd, i love gaming and watching movies in my free time.

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