[Updated] Some Samsung Galaxy S23 Ultra users notice 'minor defect in corner of screen', but here's what you need to know
Here’s the crux of the article in video form
New updates are being added at the bottom of this story…….
Original story (published on Feb. 17, 2023) follows:
The Samsung Galaxy S23 Ultra is the top-of-the-line flagship smartphone in the S23 series. It features a powerful camera setup, allowing one to shoot high-quality photos and videos.
As compared to its predecessor, the S22 Ultra, the Samsung Galaxy S23 Ultra offers better performance, enhanced battery life, and a smooth gaming experience.
Recently, some S23 Ultra buyers started receiving their mobile devices, and they are discovering a minor defect in the newly delivered smartphone.
Samsung Galaxy S23 Ultra ‘minor defect in corner of screen’
According to reports (1,2,3,4,5,6,7,8,9,10), multiple Samsung Galaxy S23 Ultra users are getting a kind of a bubble in one of the lower corners on the screen.
For some, this bubble appears in a single corner, either left or right, and for others, it appears on both sides.
Even though it is hard to notice at first glance, some users are concerned after seeing such a defect in the newly shipped device.
It is also worth mentioning that this bubble or dent on the screen does not affect the mobile device’s display quality. Customers are now wondering whether it’s normal or a defect that needs fixing under warranty.
I have it too and was wondering the same thing, I doubt you could even return it.
Then why doesn’t it bent the same way on the other corner? Could either be a defect or a new part that was introduced with the s23 ultra as it uses a next gen display
Customers complain that it’s not right on Samsung’s part to manufacture and retail their top-of-the-line devices in defective condition.
It is also worth mentioning that some users (1,2,3,4,5,6,7) have witnessed a similar screen defect issue with their Galaxy S22 Ultra devices as well.
It was like that on my S22u, something wavey where the screen meets the boarder, but the screen when on was perfectly straight
I’ve seen people report that there Note 20 have it, another said there S21 had it, another said there S22 had it, so it doesn’t seem to be a isolated problem.
A Twitter user also says that this may not be a proper defect, and the dent or bubble might just be appearing because of the way the light bends under the glass.
So, apart from the odd appearance, it looks like this should not affect one’s day-to-day usage of their smartphone.
That said, we’ll keep an eye on this issue and update the article as soon as we come across any new information.
We have a dedicated Samsung Galaxy S23 series updates, bugs, problems, and issues tracker, so be sure to check it out.
Update 1 (Feb. 20, 2023)
10:32 am (IST): Samsung provided an explanation for this happening on its official Taiwanese website last year. Here’s what they have to say:
Update 2 (Feb. 21, 2023)
12:43 pm (IST): A Samsung UK support agent stated that what some users are seeing in the corners of their devices is not a defect. However, the agent did not offer a further explanation publicly.
Hi there, we can confirm this is not a defect with the S23 Ultra!
Due to the limit of characters, please drop us a DM so we can explain this!
Update 3 (Feb. 22, 2023)
12:30 pm (IST): According to Samsung UK support, the bubble on the screen is a result of several layers of glass lamination that provide dust and water resistance.
The Galaxy S23 display has several laminated layers of window glass that is attached directly to the display panel. To ensure the device is a waterproof/dustproof structures the layers are pressed to prevent foreign substances or liquids from entering.
Update 4 (Feb. 23, 2023)
12:07 pm (IST): On its website (check ‘Update 1’), Samsung claimed that the minor defect on the screen is an effect caused by light refraction at some angles.
However, there are some images from users that actually show their Galaxy S23 units have a small bubble (not just a visual effect):
That said, it’s still something that shouldn’t affect the overall user experience as it’s not visible at all times and doesn’t affect image quality.
Featured image source: Samsung Galaxy S23.
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.