Some HomePod (1st Gen) users report 'problem completing request' error or stuck with 'on it' message after 16.3 update

Apple provides a sizeable range of hardware and software options with the goal of building a networked ecosystem where everything works flawlessly together.

For instance, the company’s speakers, HomePod or HomePod mini help enhance all of your favorite listening experiences. It even lets you enjoy a private, secure smart home that is easily connected and has Siri built in.

HomePod users report ‘problem completing request’ error

However, some OG HomePod (1st Gen) users (1,2,3,4,5) appear to be having connectivity problems where their devices stop responding after the recent 16.3 update.

Ever since updating to 16.3, this is Siri’s response to almost every request. If I repeat the request, it will work the 2nd time. Is this happening for anyone else?
Source

According to reports, whenever they give a command to their HomePods, it displays a ‘problem completing request’ error. While for others, it gets stuck with an ‘on it’ message.

We witnessed a similar issue recently when the Apple HomePod reportedly stopped detecting HomeKit devices. Some devices even started showing a ‘No response’ error after the update.

The update has seemingly taken a hit with the HomePods now. Although turning off ‘Listen for Siri’ and ‘Personal Requests’ helped an affected user, it hasn’t been able to solve the issue for everyone.

Unfortunately, Apple has not yet acknowledged the issue even after multiple reports across various communities.

We hope the team considers these reports and acts on them to swiftly find a fix for the HomePod ‘Problem completing request’ error.

We’ll keep tabs on the latest developments and update this article as and when we come across anything noteworthy.

Note: We have more such stories in our dedicated Apple section, so make sure to follow them as well.

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