[Updated] Depop users unable to edit lists as app gets stuck on 'One moment' loading screen, issue acknowledged

11:24 am (IST): The issue appears to have been fixed.

11:24 am (IST): Some Depop users (1,2,3,4) are once again facing issues when trying to edit lists. The problem seems to have popped up a couple of days ago. The developers are yet to acknowledge the problem. Instead, their support team is asking users to submit feedback through the app.

Original story (published on December 20, 2022) follows:

Depop is a famous peer-to-peer e-commerce company that majorly deals in fashion and lifestyle. The platform is mainly based in London with additional offices in Manchester, Milan, and New York.

The service permits users to buy and sell items, most of which are either pre-owned/thrifted or vintage pieces of clothing.

However, it seems that Depop users are currently facing some trouble while using the services.

Depop users unable to edit lists

According to some reports (1,2,3,4,5,6,7), the resale platform is facing an issue where some users are unable to edit their lists, as the app gets stuck on a loading screen that reads ‘One moment’.

Can anyone else not click edit on any item on depop meaning u can’t change price or update listning
@depop @depophelp and yes depop I’ve submitted two requests now and it’s been a week and I still can’t. Vinted it is I guess lol
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have submitted a report, and talked to 20+ people on reddit who are having the same issue with loading/editing/listing.
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Some users have been reporting the issue on Twitter and Reddit, with many expressing frustration over their inability to make changes to their listings.

Some have also added that they are not able to see listings and it is taking them forever to post new listings. Others are not able to copy listings either when trying to make new posts.

There are also mentions that the platform works comparatively faster on the website as compared to the app.

Yes me too. Do it on a computer it loads faster than the app
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Official acknowledgment

Fortunately, the issue has been confirmed by Depop’s support team on Twitter, who claims to be looking into the matter in order to provide a solution.

Depop has also suggested the affected users to uninstall and then reinstall the app to curb the edit lists issue and to reach out to their support team if it persists.

Affected users can try the following steps to report the issue:

Profile > Settings > Need Help? > Technical Issues > ‘I’ve still got an issue’ > Let us know the issue > ‘Send Report.’

We hope that the issue gets resolved as soon as possible for an uninterrupted experience. Until then, keep tabs on this story as we will update it with further developments, if we come across any.

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