[Updated] Pokemon Unite 'Log-in failed' issue (Error Code: 1-5-1200) frustrating some players

This story is being continuously updated…

Original story (from January 29, 2021) follows:

Pokemon Unite is a video game that limits the time a match is played. Unlike other super-competitive MOBA games, the game is quite easy and fun to play.

The free-to-play online multiplayer game is developed by TiMi Studio Group and published by The Pokemon Company. It was launched on July 21 on the Switch with Android and iOS versions coming out on September 22.


Having said that, since the game is still in its early days, the developers are inclined towards bringing more content and introducing new characters to the game. However, these changes might result in some bugs and issues.

Recently, Pokemon Unite players complained that the matchmaking system was unfair and that they were getting low-rank players on their team with the enemy having fairly experienced players.

Now, recent reports say Pokemon Unite players are facing a ‘Log-in failed’ issue and are getting Error Code: 1-5-1200. This is really frustrating since many are unable to play the game for the last few hours.

Click/tap to enlarge image (Source)

Hi, I can’t login using my PTC account. It says login error code 1-5-1200. I already uninstalled/reinstalled the app, I also restarted it, restarted my device, cleared cache, cleared data TT_TT please help

I can’t login pls help me I tried to restart my game and my phone, check my internet, uninstall and install again but I can’t login :< Players said they tried all the usual resolutions such as clearing cache, data, and reinstalling the game but it doesn't seem to work right now. (Source)

I cant login with my pokemon trainer Id already restart and uninstalling the game but still failed error code 1-5-1200, please fix it thanks

Players said they tried all the usual resolutions such as clearing cache, data, and reinstalling the game but nothing seems to resolve the issue right now. The number of reports coming in suggests that the issue lies on the developer’s end.

Some said clearing cache worked for them, while others reported that reinstalling the game fixed the issue.

With developers yet to acknowledge the Pokemon Unite log-in issue, it seems players will have to wait a few more hours before a fix is rolled out. In the meantime, those affected have no option but to play other games.

If and when Pokemon Unite developers fix the log-in issue with the game, we will update this post so make sure to keep an eye out on this space for more information.

Update 1 (January 29, 2023)

09:35 am (IST): Some Pokemon Unite players are facing issues while trying to login to the game. According to reports, users are once again getting the ‘Error Code: 1-5-1200’ message.

I’m getting Log-in failed. (Error Code: 1-5-1200) when trying to log into Pokémon Unite. Is anybody else getting this error right now or maybe it’s just my account? (Source)

why this keep happening @UniteEsports @PokemonUnite @NianticHelp (Source)

09:40 pm (IST): The lack of fresh reports suggests that the issue has been resolved. However, there’s no official word on the matter, yet.

Note: We have more such stories in our dedicated Gaming Section so be sure to follow them as well.

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Anurag Chawake

My fascination with technology and computers goes back to the days of Windows XP. Since then, I have been tinkering with OS, mobile phones, and other things. When I am not working on anything, you will find me enjoying video games on some Discord server.