[Updated] Webtoon app down, not loading or working? Try this potential workaround

New updates are being added at the bottom of this story…….

Original story (published on January 23, 2023) follows:

Webtoon is one of the most popular webcomic platforms worldwide. Millions of people enjoy stories of all kinds through the app and the site.

The platform is full of webcomics, manga, manhwa, and traditional comics that you can even download. In fact, One Punch Man, one of the most popular manga and anime franchises, was born in Webtoon.


Sadly, recently several users have been facing an issue where the Webtoon app has been down, not loading or working for them. However, there is a potential workaround.

Webtoon app down, not loading or working

Multiple reports indicate an ongoing outage on the Webtoon servers that is affecting access to the platform from its app (1, 2, 3, 4, 5, 6).


is webtoon even up yet? it’s been down since yesterday…

webtoon needs to get their shit together cause why is it still down 🚶🏽‍♀️

Some reports indicate that the problem has been present for about two days.

Bruh can we please have an update on when Webtoon is coming back up? Been down for almost 2 days have there’s been no statement

The Downdetector platform also reflects the increasing reports related to the outage on the app.


That said, the platform’s content is still accessible from its website, according to our tests.

Try this potential workaround

Fortunately, a simple workaround has helped multiple users regain access from the app. Basically, the workaround consists of uninstalling and reinstalling it.

After uninstalling webtoon, the app works now! Webtoon isn’t down anymore if you do this

There is still no official acknowledgment of the issue from the Webtoon team. We will update this story as events unfold in the future.

Update 1 (January 24, 2023)

08:39 am (IST): Webtoon team is already aware of the issue and they also recommend reinstalling the app as a potential fix.

Hi besties! 💚 We want you to get back to scrolling the night away ASAP. 🥹

If you’re stuck on a green screen, delete your app and reinstall. We recommend writing down your log in credentials first!

If even after reinstalling the app you are still experiencing problems, you can contact them via email to get additional help.:

If you’re still having issues or need help logging into your account, please contact [email protected]. 💚

02:25 pm (IST): The team has now pushed out an update for iOS users who are using the Webtoon app. Accordingly, they are asking the users to do either of the following.

Hey everyone! We’re back with an update for any IOS users stuck on a loading screen 💚

Step 1. Wait for up to 3 mins until the app corrects itself.
Step 2. If Step 1 is not working, please delete & reinstall.

However, those who use the website version (1,2,3) of the platform still continue to face issues.

Update 2 (January 25, 2023)

09:12 am (IST): Webtoon app has a ‘coins’ system that allows readers to unlock full ‘premium’ comics, among other advantages. These coins can be purchased for real money or earned by completing challenges.

In addition, the coins are not permanent, but have an expiration date. That said, some users report that their coins expired during the outage (1, 2), so they couldn’t use them.

There is no official word on this issue from the Webtoon team.

Update 3 (January 26, 2023)

10:32 am (IST): Webtoon app was again facing an outage a few hours ago (1, 2).

And while things are back to normal now, those who were reading free stories couldn’t continue reading due to the outage and now they are part of the ‘Daily Pass’ (like premium).

So, those affected are now asking (1, 2) Webtoon to delay the integration of those stories to ‘Daily Pass’ as compensation for the recent outage.

Update 4 (January 27, 2023)

17:15 pm (IST): The company is aware of the issue and is currently working on fixing it. Although, no official ETA for the fix has been provided.

Featured Image: Webtoon

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A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC