[Update: Outage fixed] Lloyds Bank down or not working? You're not alone

New updates are being added at the bottom of this story…….

Original story (published on September 30, 2022) follows:

Lloyds Bank is a popular British financial institution whose operations are centered in England and Wales.

The institution offers the full suite of products and services that you can expect from a renowned bank. This includes access to accounts, credits, loans, cards and more.

Similarly, you can access all banking services both from the website and an app for mobile devices.

That said, millions of Lloyds Bank customers are currently unable to check their accounts or perform any online transactions because the institution’s servers are down or not working.

Lloyds Bank services down or not working for many

According to multiple reports, users are experiencing several issues when trying to access their bank accounts or perform any transaction over the internet.

Reports indicate that the app is completely down while the website is notably slow or crashing.

@LloydsBank app and website are down. Their website say everything is ok. Good thing they haven’t shut loads of local branches down. 🙄 As long as the shareholders are happy stuff the customers eh.

Do you know how long it will take to fix the app I don’t have bank cards for this account I only use it for online. I can’t transfer to pay bills that I need to pay within the next hour

@LloydsBank what’s happening with your online banking and app? App not available and online banking is so slow it keeps crashing. Not good

Platforms like Downdetector also reflect the problems that many users are currently facing.


Issue under investigation

Fortunately, the Lloyds Bank team is already aware of the problem and working on a fix. However, there is no timeframe for when all services will resume.

Hi, I’m Katy. We know some of our customers are having problems logging onto Internet and Mobile Banking at the moment. We’re sorry for this, and we’re working to have it back to normal soon.

We will be monitoring the situation to update this story as events unfold.

Update 1 (Sept. 30, 2022)

04:10 pm (IST): Lloyds bank app users are again reporting (1, 2) that they aren’t able to login to the app. Users say that the app throws an error that says ‘You’ve been logged out.

Update 2 (January 26, 2023)

08:45 am (IST): Lloyds bank users have taken to Twitter to report (1,2,3,4) that they aren’t able to access the bank’s services online or via the app. The support team on Twitter confirmed that the issue is being looked into.

Thanks for contacting us about the issues with Internet Banking. We’re currently looking in this. Please try to log in later. Sorry for any inconvenience. (Source)

07:00 pm (IST): As reports of the issue fade away, it’s becoming apparent that the issue has been resolved for most users. An individual took to Twitter to confirm the same.

Featured image: Lloyds Bank on Twitter

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A tech enthusiast since ever. I like to always be up to date on the latest news in the industry and write about it. Twitter: @jean_ERdC