Fitbit Sense 2 missing 'Snore Detection' feature despite showing in app confuses users, pushes to downgrade to Sense

Fitbit is quite a popular name in the smart wearables category. The company mainly produces physical fitness monitors and activity trackers such as smartwatches and pedometers.

Fitbit Sense 2 is the company’s flagship smartwatch and the first in its product line to have support for Google Maps and Google Wallet.

It helps monitor one’s mood and manage their stress level effectively thanks to its proactive stress management with cEDA. The Sense 2 can also record stats for about 40 types of exercises.

Even though the watch offers a lot of beneficial features to its users, some are disappointed as they are unable to use the ‘Snore Detection’ feature.

According to reports (1,2,3,4,5,6,7,8,9), multiple Fitbit Sense 2 owners are unable to use the ‘Snore Detection’ feature on the smartwatch.

The ‘Snore Detection’ feature is a handy way to track snoring during the night and is only offered to Premium Fitbit membership subscribers.

A Redditor adds that even though the feature is listed under the premium section of the app, tapping on it redirects them to the sleep section.

Whereas several others claim that they are able to see all the other options such as target sleep, sleep schedule, and bedtime reminder except the ‘Snore Detection’ option.

@FitbitSupport I upgraded from the Sense to the Sense 2 only to find out the snore detection is not available. In fact, it doesn’t seem like an upgrade at all. This is very disappointing.
Source

Hi, I’m having trouble figuring out how to turn on the microphone so that I can activate the Snore Sense feature. I am on an Iphone 8, and I have a Sense 2 fitbit. Any suggestions?
Source

Some have even tried unpairing their device, restarting their smartphones, and re-pairing their mobile devices with Fitbit watches, but to no avail.

It’s alleged that the company has recently removed the ‘Snore Detection’ feature from the Sense 2 watches. Some have even returned their watches and switched back to the first-gen Fitbit Sense.

A Fitbit forum moderator has responded to the matter and said that the ‘Snore Detection’ feature is not supported on the Sense 2 smartwatch.

The mod has also asked users to give their feedback and vote here if they want the feature back on their Sense 2 device.

That said, we’ll keep tabs on the issue and update this article as and when something noteworthy comes up.

NOTE: You can also check the Fitbit bugs/issues and updates tracker for more information.

Featured and inline image source: Fitbit Sense 2

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