Assassin's Creed: Valhalla 'Weekly Free Item' missing or unavailable? Here's the official word

The Assassin’s Creed Valhalla game received the v1.6.2 update in December last year which introduced the concept of a ‘Weekly Free Item’.

After having updated the game, players could get their hands on a free item from the game’s in-store every Tuesday at 14:00 UTC.


However, it appears that some players are facing issues while trying to grab it from the game store.

Assassin’s Creed: Valhalla ‘Weekly Free Item’ missing or unavailable

Multiple users are reporting (1,2,3,4,5,6,7,8,9) that they have not yet received the Weekly Free Item in the game.

Players say that whenever they try to claim the free item, they get a message stating that a server error has occurred, after which they don’t receive it in their inventory.

Since you only get a single chance to grab the item, you’ll have to wait until the next week before making another attempt to redeem the item.

Even if the game crashes or there’s an issue on the server side, players don’t get offered an additional chance to redeem it, which some feel is unfair.

Some have even tried to restart the game, load a previously saved game file, and then further proceed on grabbing it from the animus store, but the error still persists.


I was about to redeem my free weekly item but I just got an error message and when I tried again it appeared as if I had already done it. But I couldn’t find the item anywhere. And I looked at the shipyard, the stable, the tattoo shop and my inventory and found nothing

I’ve been getting my free weekly items every Tuesday, but I’ve recently had problems. Last week I got a network error when I tried getting the item, and this week it’s not even in the offers section of the store.

Now, some players even claim that the item is not even visible or displayed in the store. Also, restarting the game did not help them either.

The issue seems to have been persistent for the past few days and affects gamers across multiple platforms.

Official response

Fortunately, the developers have officially responded to the matter. Apparently, the item can’t be redeemed because Ubisoft has temporarily disabled the feature due to an issue.

They are currently investigating the problem. Although it must be noted that no official ETA for fixing it has been provided.


That said, we’ll keep an eye on the issue where some people are unable to get their hands on the Weekly Free Item while playing Assassin’s Creed Valhalla and update this article as and when something noteworthy comes up.

Note: You can check out more such stories in our website’s Gaming section.

Featured image source: Assassin’s Creed Valhalla

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