AMC Theatres app or website not working, keeps crashing or throws error for some, fans unable to book tickets

The AMC Theatres app is a portal that one needs to do everything with regard to American Multi-Cinema.

It helps users find the nearest theatres as well as information on theatres that feature premium formats like Dolby Cinema, IMAX, or RealD 3D.

Additionally, booking tickets, getting rewards, and making A-list reservations are all just a tap away from the app/website that is available on both Play Store and App Store.

However, it is not uncommon for such apps to come across some occasional bugs and issues that make the users irksome.

AMC Theatres app not working

It appears that some Marvel fans are having difficulty booking tickets for the upcoming Ant-Man movie via AMC Theatres app and website.

Some reported (1,2,3,4,5,6,7) that they are facing issues with the app not working, crashing, or throwing some error which is making it difficult for them to book tickets.

Hey @AMCTheatres I’ve been trying to buy tickets for @AntMan for over an hour now but your app keeps saying something went wrong.I would imagine after four Marvel movies where your website crashed you would be prepared to handle it but I guess not.
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@AMCTheatres for the love of god, pls fix this
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Affected users have taken to social media to express their frustration, with some reporting that the app or website keeps crashing or throwing errors when they attempt to book tickets.

The issue seems to be affecting not only regular users but also A-List users (AMC Theatres’ premium tier subscription holders), which is further adding to the frustration.

One Twitter user reported that they had been trying to book tickets for over two hours but kept receiving an error message.

Me trying for the last two+ hours to get my #AntManandTheWaspQuantumania tickets from
@AMCTheatres
…sigh… 😒
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Some say that the app had crashed multiple times when booking tickets while others claim they were unable to access the website at all and had been getting an error message.

It is unclear at this time what is causing the issues with the AMC Theatres app and website. The company has not yet issued a statement regarding the problem, and it is not known when a resolution will be found.

In the meantime, those affected may want to try booking their tickets through a different platform.

While this may be an inconvenience, hopefully, it will at least allow them to secure their seats for the much-anticipated Marvel film.

We hope that the issue with the AMC Theatres app and website not working will be addressed soon enough. Until then, keep tabs on this story as we will update it with further developments.

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