Here’s the crux of the article in video form:

New updates are being added at the bottom of this story…….

Original story (published on July 6, 2022) follows:

Many Instagram users have been frustrated over the past few hours as they cannot send or receive DMs because the feature appears to be down and not working.

In some cases, users report that the messages get stuck on ‘delivering’ while others say that messages fail to deliver. In some cases the DMs don’t load at all.

We’ve shared some reports from users below for reference:

you having the issue with dms? all my friends instagram is fixed but I keep seeing the same dms and my messages are stuck on delivering (Source)

Anyone else facing issue with instagram dm thing? My chats wont load up on my main ACC. (Source)

Update: my dms are still down. Over 10 hrs now. Mannnnnnn :((((

#instagramdown #instadown #instagram (Source)

The issue with Instagram DMs not working has been going on for over 10 hours at the time of writing this according to user reports.

A widespread outage like this in most cases would be resolved within a couple of hours. However, it appears Instagram is taking its own sweet time to fix the problem.

The company’s support also hasn’t shared any details regarding the outage or an ETA for a fix.

Therefore affected users will have to wait for an indefinite period of time to once again be able to chat or share posts via DMs on Instagram.

We’ll keep an eye out for any developments and will post an update if and when there’s something new. So stay tuned to PiunikaWeb.

Update 1 (July 7, 2022)

11:00 am (IST): It seems that the Instagram issue with direct messages not working has been resolved.

The social media giant didn’t acknowledge the problem publicly, however, the lack of fresh reports and testing on our end indicates that the issue has been fixed. In case the bug persits for you, feel free to drop a comment below.

Update 2 (January 11, 2023)

12:41 pm (IST): Fresh reports on Twitter indicate that some Instagram users are again facing issues with direct messages (DMs). Unfortunately, the support team hasn’t yet acknowledged the problem.

Update 3 (January 12, 2023)

11:15 am (IST): The issue with DMs appears to have been resolved as there are no widespread reports concerning the same.

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

Dwayne Cubbins
1108 Posts

My fascination with Android phones began the moment I got my hands on one. Since then, I've been on a journey to decode the ever-evolving tech landscape, fueled by a passion for both the "how" and the "why." Since 2018, I've been crafting content that empowers users and demystifies the tech world. From in-depth how-to guides that unlock your phone's potential to breaking news based on original research, I strive to make tech accessible and engaging.

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