[Updated] Steam users 'unable to login' or 'create account' due to captcha verification bug (workarounds inside)

New updates are being added at the bottom of this story…….

Original story (published on August 10, 2022) follows:

Steam provides an array of automatic game updating and game streaming services. It also lets users access community features such as friends messaging and in-game chat.

But recently, Steam users (1, 2, 3, 4, 5, 6, 7, 8, 9, 10) are left struggling with a persistent verification issue where they are unable to login, modify or create an account.

Reports from affected users suggest that the verification issue is simply due to reasons related to captcha. The captcha either gets stuck in a loop or starts showing an error message.

You can check out some of the reports below for reference:

I am trying to create a new Steam Account for my family. I cannot get past Recaptcha. I go through the process, pick the pictures, it shows the check box for successful completion, but when I submit the form I get a Recaptcha error. This happens every time, on every device I use.
Source

Why doesn’t stupid re-Captcha work. I’ve restarted this, cleared my data a cookies cache from the browser I used to install it, and Captcha still doesn’t work. Any ideas to fix this. Yeah be refreshed multiple times too.
Source

The issue is rather troublesome because the captcha isn’t passed even if users enter the correct characters.

This has prevented users from accessing their accounts or creating new ones, which of course, is a big problem.

Potential workaround

Fortunately, we’ve come across a few workarounds that can help fix the issue temporarily. These workarounds mostly include blocking or stopping security software.

For another user, switching to a different browser helped solve the issue with Steam not verifying the captcha.

Actually, thanks. I think Firefox resolved it for me. I now have to apologize to the whole community for my raging post I guess. 😀
Source

Yet another fix includes walking through a number of steps as listed by one of those affected on Twitter.

So far there is no official word from Steam at the moment. But you can surely try and find your way around the issue where Steam is not verifying captcha with the help of the above-mentioned workarounds.

That said, we will keep tabs on the latest developments and update this article as and when anything noteworthy comes up.

12:02 pm (IST): Some Steam users are again reporting (1, 2, 3, 4, 5, 6) the issue where they are unable to create or access their accounts due to captcha verification bug. Unfortunately, the support team hasn’t yet acknowledged the problem.

01:09 pm (IST): The captcha verification bug has resurfaced yet again and is preventing users from creating accounts on Steam (1,2,3,4,5,).

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