[Updated] Madden 23 CFM connection issues (not connecting or disconnecting) acknowledged

New updates are being added at the bottom of this story…….

Original story (published on December 28, 2022) follows:

It’s the Holiday season, and what better way to spend it than sitting on your couch, managing your favorite NFL team, and winning the Super Bowl with them?

Madden 23’s Franchise mode is designed specifically for this purpose, allowing you to play offline or in a league with up to 31 other players to build your own NFL world.

However, some players are experiencing difficulties with the CFM game mode.

Madden 23 CFM connection issues

Madden 23 gamers complain that they have been unable to play CFM due to connection issues, in which they are either disconnected between matches or unable to launch the game mode itself (1,2,3,4,5,6,7,8,9).

Madden 23 CFM connection
Source (Click/ tap to view)

There appear to be server-related difficulties, as players receive a prompt that states ‘Our servers cannot process your request at this time’ while attempting to play the game mode.

This is hardly the Christmas present that players wanted given that they are unable to resume their season on CFM no matter how many times they try.

The problem appears to have been ongoing for a few days and has caused some inconvenience. MUT, on the other side, is fully operational and accessible.

Some CFM players feel that the developers are neglecting them as the MUT had a similar issue that was quickly fixed (1,2,3).

CFMs being held hostage because of mut issues yet again. Unreal. I just wanna play my first game with Justin Fields on the dolphins in year 3 of my online CFM. Been dealing with two years of noodle arm Tua lol.

How come every time we get a update something else go wrong do yall hate CFM that much cause yall not making money like MUT

Issue acknowledged

Fortunately, Madden support has acknowledged the connection issues while attempting to connect to CFM and has said that they are looking into it. However, no timeframe for a fix was provided.

Madden support

EA has announced server maintenance, which we hope will address the problem:

Server Maintenance is scheduled for 6:00 AM ET tomorrow, Wednesday, December 28th. Solo Battles will be gated at 5:30 AM ET. Please complete all games before maintenance begins.

That said, we will keep an eye out on the latest developments regarding the Madden 23 CFM connection issue and update this story as and when anything noteworthy comes up.

Update 1 (December 29, 2022)

09:44 am (IST): Madden NFL support has confirmed that players should be able to play CFM without any issues after the recent maintenance.

After todays maintenance users should now be able to play CFM without issue. If you continue to have trouble please contact EA Help or let us know in this thread. Thank you! (Source)

10:16 am (IST): Multiple reports (1, 2, 3) now suggest that Madden 23 CFM servers are currently down or not working for a section of users.

Update 2 (December 30, 2022)

12:27 pm (IST): EA has acknowledged the issue where a number of players (1,2,3,4,5) are now having trouble accessing Madden Franchise. The team is currently working on it.

Hi there! Thanks for your time. I see you are worried about being unable to access Madden Franchise so let me try to help. Our team is actively working on this issue for a fix. Keep an eye on our
@MaddenNFLDirect for updates. Do let us know of any other concerns. -Amy

Update 3 (Jan. 5, 2023)

05:50 pm (IST): A moderator has informed that players who were facing this issue might end up with corrupted Franchise files. However, they’ve asked those players to start a new franchise as the game mode is now working fine.


Note: We have more such stories in our dedicated Electronic Arts (EA) Section so be sure to follow them as well.

Featured image source: Madden 23

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Karanjot Sidhu

A computer science engineer who loves tech and won't stop talking about it. Apart from being a nerd, i love gaming and watching movies in my free time.