[Update: OTP issue] GCash down or temporarily unavailable? You're not alone

This story is being continuously updated…. New updates are being added at the bottom…..

Original story (published on March 29) follows:

Incoming is a service outage alert!

Is GCash down, not working, or throwing a “temporarily unavailable” notification ? Please be informed that the service is seemingly going through an outage which has got the affected users to route to micro-blogging site Twitter to highlight their concern.

Take a look at what some of those affected have to say:

awit gcash down
source

Why is gcash down? Huh?
source

Here’s the error that pops up.

gsash_down

A quick look at Down detector – a service that gives a realtime overview of outages and other issues – reflects GCash is encountering a glitch in some regions. Here’s a live outage map showcasing the same:

GCash_outage

Coming to whether there’s an official word on the matter, well, it’s yet to come. But be informed, we’re keeping a continuous tab on the service’s social media and other official channels for more information.

So we’ll update this page with relevant info as and when we catch hold of any. In case you’re facing the problem discussed here, stay tuned for more updates.

Update 2 (Apil 06)

Going by recent reports on Twitter, it appears the service is down again as of writing this. Down detector also conveys the service is having issues in some of the regions as can be seen in the live outage map below:

Gcash_Down

However, there is yet to come to an official word on the matter.

Update 3 (Apil 06)

Here is the error that users are getting to see – “Sorry about this! We’re just fixing a few things. GCash is temporarily unavailable. We’re working on fixing this as soon as possible.”

Update 4 (April 06)

GCash support on Twitter has finally acknowledged the problem. Here is what they have to say:

GCash App is temporarily unavailable. We’re sorry for the inconvenience. We will notify you once our services are back via our official social media channels or GCash Help Center. Thank you for your patience.

Update 5 (June 16)

The GCash app has now gone down once again and the Down Detector has seen several hundreds of reports. There doesn’t seem to be any sign of an official acknowledgment but stay tuned.

gcash-down
Source

is gcash down? pls i just want dinner
Source

i’m hungry and i’m supposed to eat but gcash is down
Source

Update 6 (June 28)

Outage alert! Looks like GCash is down and not working for many as of writing this. Apart from the reports on Twitter, the Down detector also conveys the same (as can be seen in the outage map below):

gcash_down

What’s good is GCash support of Twitter has acknowledged the issue:

The GCash App and its services is temporarily unavailable. Our team is working hard to restore our services and we apologize for the inconvenience.

We’ll let you know once the app is ready for use on our official Facebook page.

Update (August 17)

12:25 pm (IST): New reports from GCash users indicates that the service is down yet again. The platform’s official handle has come out to acknowledge this outage.

Hi, @ejdangla. Thank you for reaching out. The GCash App and its services is temporarily unavailable. Our team is working hard to restore our services and we apologize for the inconvenience.
Source

Stay tuned to PiunikaWeb to be the first to know more about this developing story…

Update (September 14)



(IST) 10:00 am:
GCash is down and not working at the moment. What’s good is GCash support has officially acknowledged the issue saying:

The GCash App and its services is temporarily unavailable. Our team is working hard to restore our services and we apologize for the inconvenience.
source


(IST) 11:12 am:
If the service is still troubling you, here is what support suggests you to do:

Kindly refresh your GCash App and try again. If you are still encountering errors, kindly close the app, clear cache, then make sure that your internet connection is stable.
source

Update (October 15)

(IST) 11:20 am: The service has been hit by an outage as of writing this. Following are some of the reports:

Gcash and BPI down are you fucking kiddings me
source

gcash is still down ?
source

Update (November 10)

(IST) 05:08 pm: Fresh reports on Twitter and other social platforms suggest that GCash is down and not working again.

Oh no!!! GCash app is down, I transfer money to Shopeepay thru it. (Source)

lol is gcash down or is my internet just broken (Source)

@gcashofficial hello po. is gcash really down? (Source)

Update (November 11)

(IST) 04:06 pm: It seems GCash users can’t catch a break as the service is down again and not working. Here are some reports for reference:

Ehh? Suddenly down by gcash. (Source)

is gcash down orrrr (Source)

gcash is down shuta (Source)

There’s no official word on the outage at the time of this update.

(IST) 05:15 pm: GCash has acknowledged the outage and has confirmed that they are working to restore the service as soon as possible.

Our team is working on getting our service restored at the soonest possible time. Rest assured that your funds are safe with us. Thank you very much. (Source)

Update (November 16)

(IST) 10:25 am: The service is down and not working as of writing this. What’s good is that the team has at least officially acknowledge the problem while responding to a user.

Hi,
The GCash App and its services is temporarily unavailable. Our team is working hard to restore our services and we apologize for the inconvenience.
source

Update (January 11, 2022)

05:09 am (IST): Fresh reports now indicate that some users are having issues with the GCash app. As per reports, the service is down or not working for many users.

Luckily, GCash support has acknowledged the outage and said that they are working to fix it. Meanwhile, users are asked to try restarting the app for a smoother experience.

Update (February 15, 2022)

06:02 pm (IST): Many users are reporting issues with the GCash app. The service is either down or not working for them.

Fortunately, GCash support has acknowledged the issue and said that they are working to restore the service as soon as possible.

Update (February 16, 2022)

05:29 pm (IST): It appears GCash users can’t catch a break as the service is once again facing an outage as it’s down and not working for many. Fresh reports have flooded Twitter.

The service provider has acknowledged the problem via its official Twitter handle.

We’re sorry about this, @lovesynk. The GCash app is temporarily unavailable and our team is now working hard to ensure its restoration. Thank you for your patience. (Source)

Update (July 20, 2022)

04:42 pm (IST): According to fresh reports on Twitter, GCash is currently down or not working for many. Luckily, GCash support has acknowledged the issue and said that they are working to resolve it.

Hi @suncartutak. GCash App is temporarily unavailable to some users. Our team is working hard to restore our services and we apologize for the inconvenience. We’ll let you know once the app is ready for use on our official social media page. (Source)

Update (July 21, 2022)

06:05 pm (IST): The recent outage with GCash app has now been resolved as we haven’t come across any fresh user reports on Twitter.

Update (July 29, 2022)

03:50 pm (IST): GCash service syncing with PayPal is currently down, so users are unable to use PayPal to cashout or make deposits.

Update (August 1, 2022)

11:46 am (IST): Although there is no official confirmation, recent reports suggest that GCash and PayPal sync is working properly again (1, 2).

Update (August 10, 2022)

10:00 am (IST): Many users have taken to Twitter to report that GCash is currently down or not working for them. Unfortunately, the support team hasn’t yet acknowledged the outage.

06:00 pm (IST): It appears that the recent outage with GCash has been resolved as we haven’t come across any fresh reports on Twitter.

Update (September 30, 2022)

05:15 pm (IST): Many users have taken to Twitter to report that Gcash is currently down or not working for them.

07:26 pm (IST): The recent outage with GCash app has now been resolved as we haven’t come across any fresh reports.

Update (November 18, 2022)

12:08 pm (IST): Many GCash users (1,2,3,4) have been reporting an issue where they are not getting the OTP for the Black Pink presale.

Fortunately, the support has acknowledged the issue and said that the team is working on a fix.

Hi @SwiftieBlink03, paumanhin sa abalang ito. Some users may be experiencing difficulty in receiving OTP at the moment. Rest assured we are working on this so that everyone can enjoy our services as soon as possible. Salamat.
Source

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